Sue R.
18 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
20 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


“Rick and Allen fixed the ongoing issue I was having with my boiler. I appreciate their professionalism, and look forward to using North Winds again for future service and repairs.”

- Paul S.

“Art and Todd are the dynamic duo. Worked hard and replaced our furnace in one day, even getting the sheet metal needed. Answered any and all questions happily.”

- Scott K.

“We had a great experience with Cody servicing our furnace. From the moment he arrived, he was professional and courteous. He demonstrated strong knowledge of the system, quickly diagnosed the issue, and clearly explained our options. What stood out most was how kind and patient he was while answering our questions. It’s rare to find someone so skilled and customer-focused.”

- Alaina R.

“Rick and Kavin were excellent! They arrived on time and got right to work. They were very professional and friendly. It’s always great working with North Winds!”

- Ben D.

“Rick Boitos gave me excellent service as he repaired my furnace humidifier. He was personable, courteous, knowledgeable, a pleasure to have in my home. He offered an education in the most efficient ways to use my equipment both winter and summer. I now understand more fully how to operate this HAVC system to my advantage. Despite this unexpected cost, I’m entirely pleased with today’s service. A great experience to start my day!”

- Connie E.

“Cody was unbelievable! He found a gas leak in our furnace that we would have had no way of knowing. He, not only repaired things that were wrong, but also performed maintenance. He did a thorough job. He was nice and very professional.
He explained things in a way that was easy to understand. Northwinds- give that young man a raise! 😃”

- Terri C.

“Alan did a great job! This was such a great experience with your company. You were recommended by our daughter who has used your company in the past. I can’t say enough about Alan’s work. Professional and explained everything. Answered all our questions. Alan was so good that it was a great experience for us. Thanks again Alan!”

- Mike S.

“Art/Lon/Todd and Alan

We had a great experience with this company from start to finish. From the initial consultation to the final furnace installation, everything was handled professionally and efficiently. The team arrived on time, explained the process clearly, and answered all of our questions without rushing us.

The installers were knowledgeable, courteous, and left the work area clean when they were done—something we really appreciated. The new furnace works perfectly, and we can already tell a difference in comfort and efficiency.

It’s refreshing to work with a company that’s honest, reliable, and takes pride in their work. I would absolutely recommend them to anyone looking for furnace installation or HVAC services.”

- Parrick M.