Excellent
North Winds Heating & Cooling Inc
Based on 1953 reviews
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Janet Kiley
The staff were very professional and experienced. Answered all my questions and communication lied with their schedule - really happy with the mini-split
Response from the owner:Thank you, Janet! We appreciate your kind words about our professional team and are glad to hear you're happy with the mini-split install. It was a pleasure working with you and we look forward to the next time we are able to help you!
Bridget Brennan
The Staff from the office personnel to the technicians, they are always professional, prompt and gave clear guidance on options to fix or replace my AC. I recommend them to my family and friends.
Response from the owner:Thank you, Bridget! We appreciate your kind words about our office staff and our technicians, we are glad to hear you found our guidance helpful. Your recommendation means a lot to us and we look forward to working with you again!
Jana Aaro
Rick was awesome. Going to be using you guys for repair soon. He diagnosed our AC to figure out what is wrong.
Response from the owner:Thank you, Jana! We're glad to hear that Rick provided you with great service in diagnosing your AC. We look forward to assisting you with the repairs soon, give our office a call if you have any questions in the mean time!
Diane Olmstead
North Winds always does a very thorough job with the maintenance of our furnace and AC. Our technician was Rick, and he was very knowledgeable and helpful with questions I had about dehumidifiers. I’m sorry he had to be the bearer of bad news with the hefty increase in the yearly maintenance plans that we have participated in for years. Overall I was very pleased with the service Rick provided.
Response from the owner:Thank you, Diane, for your kind words! We appreciate your loyalty and are glad to hear that Rick was able to assist you with your questions. Your satisfaction is important to us, and we look forward to continuing to serve you.
Tina Root
Peter and Todd was wonderful. They kept me updated at what they was doing and then they had to come back the next day and the finished it all. They were very polite. I couldn’t have asked for 2 better workers than them. They was excellent.
Response from the owner:Thank you, Tina! We're glad to hear that Peter and Todd provided excellent service and kept you informed throughout the process. Your kind words mean a lot to us!
F P
Excellent service! They were prompt and professional in completing a furnace inspection!
Response from the owner:Thank you! We appreciate your kind words about our prompt and professional service during your furnace inspection. We look forward to working with you in the future!
James Richard
Easy to schedule. Were promptly on time, texted me a photo of the person doing my service, were neat, complete and quick.
Response from the owner:Thank you, James! We're glad to hear you found scheduling easy and appreciated our team's promptness and professionalism. Your feedback means a lot to us!
Alexandra Shock
The team (Todd, Willis, Peter, and Don) at North Winds was wonderful to work with. They were easy to communicate with and did an excellent job installing our new furnace and running a new supply and return. I would happily choose them to do more work for my home in the future.
Response from the owner:Thank you, Alexandra! We're so glad to hear you had a great experience with Todd, Willis, Peter, and Don. Your satisfaction means a lot to us, and we look forward to working with you again in the future!
Michael Fischer
Response from the owner:Thank you, Michael, for taking the time to leave a review. We appreciate your feedback!
Susan Combs
Friendly, knowledgeable service!
Response from the owner:Thank you, Susan! We're glad to hear you enjoyed our friendly and knowledgeable service. We appreciate your business and look forward to working with you more!


Gas Furnace Maintenance in Okemos, MI 48864

“Rick and Kavin were excellent! They arrived on time and got right to work. They were very professional and friendly. It’s always great working with North Winds!”

- Ben D.

Heat Pump Repair in East Lansing, MI 48823

“Rick Boitos gave me excellent service as he repaired my furnace humidifier. He was personable, courteous, knowledgeable, a pleasure to have in my home. He offered an education in the most efficient ways to use my equipment both winter and summer. I now understand more fully how to operate this HAVC system to my advantage. Despite this unexpected cost, I’m entirely pleased with today’s service. A great experience to start my day!”

- Connie E.

Gas Furnace Repair in Williamston, MI 48895-9566

“Cody was unbelievable! He found a gas leak in our furnace that we would have had no way of knowing. He, not only repaired things that were wrong, but also performed maintenance. He did a thorough job. He was nice and very professional.
He explained things in a way that was easy to understand. Northwinds- give that young man a raise! 😃”

- Terri C.

Gas Furnace Repair in Other 48848

“Alan did a great job! This was such a great experience with your company. You were recommended by our daughter who has used your company in the past. I can’t say enough about Alan’s work. Professional and explained everything. Answered all our questions. Alan was so good that it was a great experience for us. Thanks again Alan!”

- Mike S.

Gas Furnace Installation in Mason, MI 48854

“Art/Lon/Todd and Alan

We had a great experience with this company from start to finish. From the initial consultation to the final furnace installation, everything was handled professionally and efficiently. The team arrived on time, explained the process clearly, and answered all of our questions without rushing us.

The installers were knowledgeable, courteous, and left the work area clean when they were done—something we really appreciated. The new furnace works perfectly, and we can already tell a difference in comfort and efficiency.

It’s refreshing to work with a company that’s honest, reliable, and takes pride in their work. I would absolutely recommend them to anyone looking for furnace installation or HVAC services.”

- Parrick M.

Gas Furnace Repair in Holt, MI 48842

“Amazing service all around. Called at 6:50am got with us by 7:30am and had a technician out by 1pm. Went above and beyond to find the right solution to fixing my issue. Tyler J was the technician explained what was going on and kept me in on every step, total professional.”

- Eric B.

Gas Furnace Repair in Lansing, MI 48911

“Called after hrs & Kevin was out within the hour at 2am in frigid weather. Checked system, all heat vents. Kevin was professional & knowlegeable & informative. I am so happy I chose Northwinds as my HVAC company. I will let friends and family know how pleased I am.”

- Beverly H.

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