Excellent
North Winds Heating & Cooling Inc4.9
Based on 2126 reviews
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Sue R.
17 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
19 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


Air Conditioning Repair in Other 49346

“Kavin and Dillon were knowledgeable, professional, courteous and wasted no time investigating our leaking, whole house air conditioner. They diagnosed the problem and were able to secure parts. Our repair date was scheduled within an hour after they left. Bonus! I loved that they wore shoe coverings to prevent tracking dirt into the house.”

- Dawn B.

Air Conditioning Repair in East Lansing, MI 48823

“Jacob was here today, Sunday, which I did not expect. My thermostat was not working and I was so very grateful to have service on a Sunday. Jacob was very professional, knowledgeable and most pleasant to deal with. I really appreciate North Winds Heating & Cooling which I have used for many years. Thank you for always being there!”

- Peg V.

Air Conditioning Maintenance in Lansing, MI 48911

“Cody was our technician that came out. He was very kind and professional & so helpful. He answered all of our questions & he was very knowledgeable in his profession and work. He called us before arriving. I hope we can get Cody again he is certainly exceptional at his job. North Winds is a great company. My dad had their services for many years up til he passed at 96 and I have been with Northwinds for 8 years.”

- Teresa S.

Air Conditioning Repair in Mason, MI 48854

“We appreciated Jacob's knowledge and professionalism in repairing our AC. He also has a friendly personality, and we would recommend him to anyone.”

- Vern S.

Air Conditioning Repair in Mason, MI 48854

“Had an excellent experience with Jacob today. Our AC was not kicking on and he was able to easily identify the problem, correct it, and provide additional safeguards against future wear and tear. It’s nice to have AC back in time for the summer. Thanks, Jacob!”

- Nate E.

Air Conditioning Installation in Okemos, MI 48864

“We had the best experience with Northwinds!!! The team Willis, Tyler and Dominick were hands down the best service crew with ANY company I’ve hired!!!!

They were professional, knowledgeable, polite, and got the job done!!! They exceeded my expectations!

And a special shoutout to Nate for a down to earth personable experience AND for getting us on the schedule that worked best for our needs!!!”

- Alicia B.

Air Conditioning Repair in East Lansing, MI 48823

“Rick did a fantastic job fixing my AC unit. Explained it all and quickly repaired it. Back in business! Highly recommend North Winds for quick and professional services.”

- Staci J.

Air Conditioning Maintenance in Williamston, MI 48895

“Jacob was very thorough and did a great job explaining everything. I appreciate that he gave us suggestions on how to keep the unit running at its best for as long as possible.”

- Trinette B.

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