Excellent
North Winds Heating & Cooling Inc4.9
Based on 2126 reviews
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Sue R.
17 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
19 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


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“Rick Boitos was a true professional and answered all my heating and cooling questions. Extremely helpful and knowledgeable service advisor. I hope to see Rick again. Outstanding service!”

- Kurt W.

Gas Furnace Installation in Mason, MI 48854

“Todd and Art were extremely competent and professional. I was pleased with their work and their friendliness. The installation is neat with all messes cleaned up.”

- Ben P.

Air Duct Repair in Okemos, MI 48864

“Peter and Todd were Great!
They arrived on time, were Professional and friendly and went right to the job and finished it in a flash!
Really would recommend them to anyone needing service!!!”

- Priscilla L.

Air Conditioning Maintenance in Haslett, MI 48840

“Rick B. has been here for several maintenance visits. He's always professional gets the job done right the first time. All of my interactions with Rick and with North Winds have been great!”

- Karen H.

Gas Furnace Installation in Holt, MI 48842

“It was time to replace the furnace and AC units that were original to our home built in 2001. I wanted a premium system and Trane was what we chose. North Winds was the local installer that came up when I searched online and I’m sure glad they were! Nate came out and gave us a competitive quote. Peter and Todd handled the 2 day install and they were great. Listened to and calmed some of my concerns/problem areas in our home. They showed me the ins and outs of the new systems and thermostat. I’m looking forward to a more comfortable and energy efficient home!”

- Jacob B.

HVAC New Construction Installation in Other 48813

“3/24/26 update. Inspection of new Furnace and AC passed. The inspector mentioned at least three times how fine of a job Northwinds did. He said that he could tell extreme care with safety in mind was displayed in the workmanship.”

- Jason B.

Gas Furnace Repair in Okemos, MI 48864

“Allen was very knowledgeable, quick, and efficient with replacing my furnace’s heat sensor. Appreciate North Winds setting up a time so quickly and getting someone over to fix the furnace less than 5 hours after calling. The pricing was comparable and fair for the service.”

- Michael C.

HVAC New Construction Installation in Other 48813

“3/19 complete HVAC install. Todd, Art and Pete installed new furnace and AC for me. Had Todd and Art on day one and both were extremely friendly and knowledgeable. Todd walked me through everything both on the heating and cooling side, and answered every question I had

Art was super friendly and did a great job on the install along with Todd.

Pete was with Todd and Art on day 2 and got the AC moving quickly and helped me get setup on my new Honeywell tstat app. Very easy to use again Pete answered all my questions.

Great team, great finished product and I’m extremely happy with the results. This is very important because of such a large financial investment. I already referred a coworker of mine who happens to also need a complete HVAC replacement.”

- Jason B.

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