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North Winds Heating & Cooling Inc4.9
Based on 2155 reviews
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Joyce Nordeen
11 hours ago
The tech spent several hours working to diagnose the problem with the "fan failure" error message we keep getting.
Brandi Fitting
2 days ago
Response from the owner:Thank you, Brandi, for taking the time to leave a review. Your feedback is appreciated!
John Catt
2 days ago
Jacob was thorough and efficient
Response from the owner:Thank you, John! We're glad to hear that Jacob provided thorough and efficient service. Your feedback is appreciated!
Michael East
2 days ago
Our Northwinds technician, Eric, was friendly and efficient, and offered some great advice.
Response from the owner:Thank you, Michael! We're glad to hear that Eric provided friendly and efficient service along with great advice. We appreciate your feedback!
Jim Slomkoski
5 days ago
A little pricey, but then what isn’t now a days. Excellent service by Jacob.
Response from the owner:Thank you, Jim! We appreciate your feedback and are glad to hear you received excellent service from Jacob.
David Peake
5 days ago
Cody did a great job. He did a very thorough job and was respectful of our home during his visit.
Response from the owner:Thank you, David! We appreciate your kind words about Cody and are glad to hear he provided thorough and respectful service during his visit.
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer. Add on: My in floor heat boiler drain valve developed a leak. Cody came out that day and replaced the valve. My system is fairly complex and it’s good to know that North Winds has employees like Cody that can navigate the system. Much more complicated process than just unscrewing the old valve and putting in a new one.
Response from the owner:Thank you, John, for your review! We're glad to hear that Cody provided you with such efficient service. It's great to know that your systems are working well and that you appreciate our team's expertise. We look forward to assisting you again in the future!
Carol Lloyd
1 week ago
Lon and Don replaced my old heat pump with a new gas furnace and AC. They were both amazing! They discussed the process and went over the system with me when installation was finished. They were very professional and pleasant to work with. Russ was amazing through the quoting process and took time to answer all my questions. I have used North Winds for 25 years and would not use any other company. Thank you to everyone for the amazing service!
Response from the owner:Thank you, Carol! We're glad to hear that Lon, Don, and Russ provided you with excellent service throughout the process. Your loyalty over the years means a lot to us, and we appreciate your kind words about our team!
Rena Casey
1 week ago
Getting my service scheduled was easy. They answered right away without it going to a message machine and within a few minutes we had our appointment date. Thank you for making it easy North Woods Heating and Cooling!
Response from the owner:Thank you, Rena! We're glad to hear that scheduling your service was a smooth experience. Your kind words motivate us to keep providing excellent service.
Ronald Jacobs
1 week ago
Jacob made a very thorough inspection of our furnace and AC system. We have been experiencing an unexplained noise in the house for the last few weeks that we think is related to the furnace. Jacob spent extra time with us trying to help us diagnose that problem. Highly recommend Jacob and North Winds.
Response from the owner:Thank you, Ronald! We're glad to hear that Jacob provided a thorough inspection and took the time to help diagnose the issue with your furnace. Your recommendation means a lot to us!


Gas Furnace Maintenance in Okemos, MI 48864

“I appreciate the care and thoroughness these individual have taken in their response to me as a client and maintenance service. They are individuals who represent good business practices and client service.”

- D W.

Air Conditioner Replacement in Okemos, MI 48864

“I don’t have the names of all the people that helped me get my conditioner installed, but they were all wonderful.
My air conditioner stopped working during the smoke polluted air time. I am an asthmatic and
it was a big problem. All of the team members at Northwind’s couldn’t have been more helpful. I needed to replace it.
They helped me pick out a new one and installed it just as soon as they could. They take great pride in their
work. I would highly recommend them to anyone .
Sincerely,
BJ”

- BJ G.

Barb and her crew do an EXCELLENT job

“Barb and her crew do an EXCELLENT job providing a GREAT service for the value of your money. Rick, their tech, obviously knows what he is doing and more importantly still enjoys doing it. Definitely the best HVAC company in the area.”

- Brian N.

Super nice and great at explaining everything

North Winds Heating & Cooling saved us from freezing another day! I was really happy with response time, Mike was super nice and great at explaining everything to me and letting me know about future issues I should look out for. I’ll definitely be using them for my HVAC.

- Jenny S.

Always happy to answer all my questions

“Rick at North Winds has been servicing my heating and cooling unit for a number of years. He is always very professional and pleasant to work with, and he’s always happy to answer all my questions and make sure I understand what was done and why. I highly recommend North Winds for reliable, professional service.”

- Susan H.

Great company & great people!

Prompt responses from each person connected to North Winds.The work was done quickly to install a new boiler system into my home. Even though their schedule was full they worked my job into their schedule because it was cold and I needed heat. The workmanship is beautiful. The technician explained and showed me the three shut-offs: the electrical switch and the two shut-off valves on the water and gas. He explained the warranties and the maintenance needs for the future. Great company & great people!

- Leslie W.

We were very pleased with their work

The two installers were very nice and they did a very good job installing our new furnace and hot water heater. We were very pleased with their work. They were done when they said they would be. They were also very neat and clean. I would definitely recommend them to anyone.

- Valerie L.

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