Excellent
North Winds Heating & Cooling Inc4.9
Based on 2077 reviews
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Beverly Landrum Eaton
17 hours ago
J L
2 days ago
Still absolutely an amazing company! Have used them for years and will continue to do so 🙂 very nice and knowledgeable staff! Highly recommend!! Absolutely great company. A+++. Cannot recommend them enough. Honest, friendly, knowledgeable staff who are out to get you what you need, not upsell you. You will not regret using this company. 👍👍👍
Response from the owner:Thank you Jessica! We're grateful for your kind words and delighted to hear about your positive experience with us. Happy to have been of service!
McKenzie Sang
2 days ago
Kavin and Dillon were extremely professional, friendly, and knowledgeable. The maintenance was quick and thorough. Our AC unit looks amazing and is working much better. We are excited to be using North Wind for all future services and we highly recommend them!
Paulette Fox
2 days ago
Jacob was awesome and even our dog GingerMae warmed up to him! I should have taken a picture;( Jacobs was so thorough and explained everything and also convinced us to have surge protection put on our furnace and air conditioner. Thank you Jacob and hope to see you again for the furnace clean and check!
Response from the owner:Thank you, Paulette, for taking the time to leave a review! Your support means a lot to us.
Lori Cunningham
3 days ago
Northwind was out the day after our AC unit stopped work and diagnosed and repaired it within 90 minutes. Jacob, our technician was courteous and knowledgeable. Nice young man!
James olin
3 days ago
On time, very helpful in answering my questions! Took care of all the problems I had! Very pleased!
Cynthia DeYoung
4 days ago
This was a free 1-year maintenance check. The serviceman was great, friendly, & answered all my questions.
Response from the owner:Thank you, Cynthia, for your kind words! We're glad to hear that you had a positive experience with our serviceman and that all your questions were answered. We appreciate your feedback!
Judy Christie
4 days ago
Derrick comes every year to service my air-conditioning unit. He's professional and experienced and answers my questions.
Response from the owner:Thank you for recognizing our teams professionalism and experience in servicing your air-conditioning unit! We appreciate your feedback.
Jim Purvis
4 days ago
Eric was awesome, very friendly and knowledgeable, and Northwinds is awesome, too! We’ve been customers for 40+ years. 😄❤️👍
Response from the owner:Thank you, Jim! We're so glad to hear you had a great experience with Eric. We truly appreciate your loyalty over the past 40 years and look forward to serving you for many more to come!
Karen Atallah
5 days ago
North Winds Heating and Cooling installed a new hvac system in my house. Excellent service and I highly recommend them. The team of Don/Dom/Todd took care of setting up the system and thoroughly testing and explaining everything about it. Very likable and knowledgeable people.
Response from the owner:Thank you, Karen! We're glad to hear you had a great experience with our team, and we appreciate your recommendation. Don, Dom, and Todd will be thrilled to know their efforts made a positive impression.


Air Conditioner Replacement in Okemos, MI 48864

“I don’t have the names of all the people that helped me get my conditioner installed, but they were all wonderful. My air conditioner stopped working during the smoke polluted air time. I am an asthmatic and it was a big problem. All of the team members at Northwind’s couldn’t have been more helpful. I needed to replace it. They helped me pick out a new one and installed it just as soon as they could. They take great pride in their work. I would highly recommend them to anyone . Sincerely, BJ”

- BJ G.

Barb and her crew do an EXCELLENT job

“Barb and her crew do an EXCELLENT job providing a GREAT service for the value of your money. Rick, their tech, obviously knows what he is doing and more importantly still enjoys doing it. Definitely the best HVAC company in the area.”

- Brian N.

Super nice and great at explaining everything

North Winds Heating & Cooling saved us from freezing another day! I was really happy with response time, Mike was super nice and great at explaining everything to me and letting me know about future issues I should look out for. I’ll definitely be using them for my HVAC.

- Jenny S.

Always happy to answer all my questions

“Rick at North Winds has been servicing my heating and cooling unit for a number of years. He is always very professional and pleasant to work with, and he’s always happy to answer all my questions and make sure I understand what was done and why. I highly recommend North Winds for reliable, professional service.”

- Susan H.

Great company & great people!

Prompt responses from each person connected to North Winds.The work was done quickly to install a new boiler system into my home. Even though their schedule was full they worked my job into their schedule because it was cold and I needed heat. The workmanship is beautiful. The technician explained and showed me the three shut-offs: the electrical switch and the two shut-off valves on the water and gas. He explained the warranties and the maintenance needs for the future. Great company & great people!

- Leslie W.

We were very pleased with their work

The two installers were very nice and they did a very good job installing our new furnace and hot water heater. We were very pleased with their work. They were done when they said they would be. They were also very neat and clean. I would definitely recommend them to anyone.

- Valerie L.

Good communication prior to appointment

Good communication prior to appointment and on time. Chris was knowledgeable and professional. We need new equipment and within minutes, we’ve scheduled a sales associate to visit. All good. Highly recommend them.

- Lynne H

I would highly recommend North Winds

Nate was wonderful. He was knowledgeable and friendly. It was an easy choice to go with North Winds. Todd and his crew were also professional and friendly. They were punctual and did a wonderful job with our furnace install. I would highly recommend North Winds to anyone who asks!

-Kelly H.

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