Excellent
North Winds Heating & Cooling Inc
Based on 1838 reviews
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Matt McCormick
We had an emergency furnace repair and North Winds was very helpful. Peter and Todd came out extremely promptly and replaced our old furnace with a brand new, energy efficient one. They were both very friendly and helpful, as well as professional and thorough in their work. Nate was also great as the sales representative who talked us through our options. Highly recommend North Winds for all your heating and cooling needs!
Response from the owner:Thank you, Matt, for your wonderful review! We're glad to hear that Peter, Todd, and Nate provided you with prompt and professional service. Your recommendation means a lot to us!
Amy Poglese
Our technician Rick was great. He was very thorough and explained clearly all information.
Response from the owner:Thank you, Amy, for your kind words! We're glad to hear that Rick provided you with thorough and clear information. Your feedback means a lot to us!
Doug Dykstra
Response from the owner:Thank you, Doug, for the 5-star rating! We appreciate your support and look forward to serving you again.
sarah thelen
Excellent experience from start to finish. Would highly recommend for your future furnace needs. Russ was very informative during the quoting process and install techs Don and Chase were professional and courteous. Would definitely use North Winds again!
Response from the owner:Thank you, Sarah! We're glad to hear you had an excellent experience and appreciate your kind words about Russ, Don, and Chase. Your recommendation means a lot to us!
Bethany Deschaine
Professional, timely and explained everything very thoroughly. Couldn’t ask for better service!
Response from the owner:Thank you, Bethany, for your wonderful feedback! We're glad to hear you had a positive experience and appreciate your kind words about our team's thoroughness and professionalism.
federica brandizzi
Wonderful service. Tyler was very kind, on time, and he explained the services my furnace needed. No pressure to buy new pieces for the furnace.
Response from the owner:Thank you, Federica, for your kind words! We're glad to hear that Tyler provided you with excellent service and clear explanations without any pressure. Your satisfaction means a lot to us!
Alex Sandoval
We called after hours and Chase the technician came to help. Sounded like he had a long day but was still kind and courteous even open to all my questions. The odd nature of the malfunction was confusing as their were no error codes yet it seemed hindered in lighting properly. He checked the gas levels then traced the pipes back to our meter, which had cracked open and had water freezing it into a solid block of ice. Told me to call my power company and showed me which valve to turn to restore gas to the furnace. He didn't fix my problem but he did show me where the real problem really was and for this we were thankful.
Response from the owner:Thank you, Alex, for your kind words! We're glad to hear that Chase provided helpful guidance and support, even after a long day. It's great to know that he was able to assist you in identifying the real issue. We appreciate your feedback!
Dan Houser
North Winds Heating & Cooling provided a very thorough inspection and clearly identified several important issues that needed attention. The technician explained everything in a straightforward way, documented the findings, and ensured I understood the options before moving forward. The level of detail and professionalism gave me confidence in the recommendations. Excellent service from start to finish.
Response from the owner:Thank you, Dan, for your wonderful feedback! We're glad to hear that our technician provided a thorough inspection and clear explanations. Your confidence in our service means a lot to us.
Kim Alexander
I would highly recommend Northwinds Heating & Cooling. All of their staff was great! Nate did my estimate & had no problem with me texting him a "few" times with questions:) He was great! Todd & Art were the technicians and they were amazing! They were respectful of my house (1st snowfall of the year on the ground), knowledgeable & explained everything to me that I needed to know, including the new thermostat. They were very kind, not just to me but my cats too(They wanted to investigate Everything they were doing & escape every time they opened the door!) 😁 Definitely 5 stars!!
Response from the owner:Thank you, Kim! We're so glad to hear you had a great experience with Nate, Todd, and Art. Your kind words mean a lot to us, and we're happy your cats enjoyed the visit too!
Patricia Murphy
Rick was very personable and shared a good deal of information with me about why my boiler was not functioning. I appreciated his time and in depth details about the work being done. He had a great sense of humor as well!!
Response from the owner:Thank you, Patricia! We're glad to hear that Rick provided you with valuable information and a good experience. Your appreciation means a lot to us!


Gas Furnace Installation in Okemos, MI 48864

“We had an emergency furnace replacement during a polar vortex! Peter and Todd came out promptly and replaced our furnace on the same day. They were great guys, and it was a great company to work with! I would highly recommend Peter and Todd as well as North Winds for all of your heating and cooling needs!”

- Matt M.

Gas Furnace Maintenance in Holt, MI 48842

“Cody and Mehdie came to my house for annual check up on furnace. They were prompt and very professional. I would absolutely tell friends to contact North Winds for great service”

- Judy C.

Gas Furnace Maintenance in Other 48821

“We had a technician named Tyler come out for inspection of our furnace. He was very thorough and informative of everything he was checking. We were extremely pleased with the service. He was pleasant and friendly, we appreciated him answering all of our questions. We definitely would recommend this company and technician for any of your heating and cooling needs. We will be using them again. If I could give him more than a 5+ rating I would.”

- Pam W.

HVAC New Construction Replacement in Other 49251

“Absolute, top-notch integrity could not have asked for any better service. Very professional Very knowledgeable They do what they say they're going to do. Best quality workmanship available I would personally recommend them before anybody Thank you north winds!”

- Donovan H.

Gas Furnace Installation in Other 48879

“From start to finish everything was excellent! Russ, Eric, Art, Todd, and Allen are top notch professionals, and just plain nice guys. We would never think of calling anyone but North Winds to work on our HVAC. Looking forward to having new A/C and Hot Water Heater installed soon.”

- Karri G.

Gas Furnace Maintenance in Mason, MI 48854

“Cody was fantastic to work with. He was friendly, helpful, and clearly knowledgeable about what he was doing. When he diagnosed the issue with our furnace and realized we needed a part, he called around to find one that was available the same day so we could get our heat back on. He even drove out to pick it up. We really appreciated his effort, his professionalism, and how genuinely he cared about getting things working for us. Highly recommend!”

- Kate S.

Gas Furnace Replacement in Lansing, MI 48917

“Russ Kesterson was honest and was not trying to sell us anything we did not need. Todd Bates and his team was very professional. They installed a new furnace, disim duck work and installed a new a c unit. They said their first priority was to have the furnace up and running before they left on the first day to make sure we had heat that night. Anyone who came to our house was on time very pleasant and professional.”

- Jacob E.

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