Sue R.
16 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
18 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
5 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


“I have utilized NW for HVAC, service, repairs and replacement of furnace/AC for more than 30 years.
Most recent was maintenance and replacement of some furnace switches. I have always appreciated the professionalism, honesty and integrity of this locally owned company and their employees. I am pleased that they have not sold out to Private Equity which leads to loss of quality and professional service in the interest of profit making for the investors, at the expense of the consumer.”

- David B.

“Had another great experience with North Winds. Eric and Chaase were friendly, considerate and professional as they quickly fixed our gas leak. We appreciate their thorough yearly maintenance as we would not have known about the leak. Thank you!”

- Jen B.

“We had a Furnace and water heater install along with a few other services done by Lon, Chase and Will. The job took two days but went very quickly and they were all respectful of our property. They also and answered all my questions and the post install information they gave us was very thorough. I have been using North winds for years for repair and maintenance services and am glad we went with them for our heating and water needs. I will continue using their services for years to come I am sure.”

- Karissa H.

“Russ came out to do an estimate on a ductless ac system and was very informative that my house type would not be suitable for that type of system. He was very attentive and friendly when it came to shifting the focus away from that system and over to a gas furnace and ac (both were over 3 decades old and were on their last legs). He did a fantastic job in guiding us on what would be best!

Now for the installation and the hard work you all did! I had Willis, Lon and Tyler helping install and all three gentleman were very friendly and knowledgeable when it came to the install. They made sure the process would go smoothly and explained what they were doing in detail. A fabulous, hardworking crew and I’m happy I chose northwinds for this service! Thank you!!”

- Nicole R.

“Lon and Todd did such a good job they wore booties when they came into my house so they weren't tracking mud and I did not have to babysit them or anything they were quiet they put it in it only took like maybe 5hours to remove and replace my whole AC unit and they help me set up the Wi-Fi thermostat and it was a great experience”

- Michelle E.

“Jacob arrived for our yearly AC maintenance.
He was thorough, punctual, professional and pleasant to work with. Very nice young man. Installed surge protectors on our HVAC system to prevent damage from power surges as our power goes out quite frequently. Explained warranty to our satisfaction
Thank you!”

- James M.

“Don and Will came to replace the furnace, A/C, and water heater at the house, and they could not have done a better job. Their expertise and professionalism made the install process very smooth, and they answered all my questions. I could not be more pleased with the job they did, and how good they are at their craft. I would highly recommend both of these professionals for any HVAC needs. In addition to being great at their jobs, they were fun to talk to and they helped educate me on a number of things. Great job Don and Will, and thank you!!!”

- Kurt W.

“The North Winds team of Don/Dom/Todd did a great job of replacing my old hvac system. They thoroughly tested and explained the system and cleaned up everything. I highly recommend them.”

- Karen A.

“Jacob I. was technician who visited for maintenance on my HVAC system. Very
professional and knowledgeable.
Kept appointment on time and respected my home space, wearing shoe covers. Asked if i had concerns or questions. Represents North Winds well. I recommend their services!”

- Andrena R.

“Jacob came to my house to perform annual check up. Service was professional . I would definitely recommend Jacob and North winds for air conditioning and heating issues.”

- Judy c.

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