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I don't think you want my review. Nothing was done. I think you need to not schedule so many appointments for your techs in one day. We were given a slot of 5 hours, noon to five, for someone to come and do an inspection of my mom's AC. At 4:15 your office person called and said the tech was held up and running behind and they should be there by 6:00. At 7:00 the tech reached out and said he was 15 minutes away. He was very polite and courteous and I sent him home. My mom held off on having her dinner and she goes to bed early she's 84. If you can't give people a smaller window, or quit overbooking your techs then I don't know that I'll reschedule this appointment. I had to cancel cardiology appointment and couldn't even go out and mow in my yard because I was afraid I'd miss the call. The whole afternoon and early evening were wasted because we sat and waited and waited and waited. And it was not the tech's fault. It's a busy time of year, I understand that. I also understand that you cannot say how long any individual appointment will take. Based on that you should cut back on the number of appointments in a day if they go faster and you can get someone in a day earlier you can call them and ask if they want you to come. Don't waste everybody's time. That's what you did with my time today. I care for five family members and I have five clients as an in-home caregiver. I couldn't even do anything around my own house because I was afraid I'd miss a call. Very unprofessional and rude. I can't answer the rest of your question since we received no services and paid nothing.

We were having issues with our ac cooling our home properly, and Jacob the hvac tech came in and did a thorough inspection of our system figured out the problem quickly got us back up and running, and the company backed his diagnosis and honored a no charge call even after unit was installed 2 years ago, I respect and would recommend this company to help with you heating and cooling needs, Thank you again Jacob for your knowledgeable service.