Excellent
North Winds Heating & Cooling Inc
Based on 1953 reviews
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Janet Kiley
The staff were very professional and experienced. Answered all my questions and communication lied with their schedule - really happy with the mini-split
Response from the owner:Thank you, Janet! We appreciate your kind words about our professional team and are glad to hear you're happy with the mini-split install. It was a pleasure working with you and we look forward to the next time we are able to help you!
Bridget Brennan
The Staff from the office personnel to the technicians, they are always professional, prompt and gave clear guidance on options to fix or replace my AC. I recommend them to my family and friends.
Response from the owner:Thank you, Bridget! We appreciate your kind words about our office staff and our technicians, we are glad to hear you found our guidance helpful. Your recommendation means a lot to us and we look forward to working with you again!
Jana Aaro
Rick was awesome. Going to be using you guys for repair soon. He diagnosed our AC to figure out what is wrong.
Response from the owner:Thank you, Jana! We're glad to hear that Rick provided you with great service in diagnosing your AC. We look forward to assisting you with the repairs soon, give our office a call if you have any questions in the mean time!
Diane Olmstead
North Winds always does a very thorough job with the maintenance of our furnace and AC. Our technician was Rick, and he was very knowledgeable and helpful with questions I had about dehumidifiers. I’m sorry he had to be the bearer of bad news with the hefty increase in the yearly maintenance plans that we have participated in for years. Overall I was very pleased with the service Rick provided.
Response from the owner:Thank you, Diane, for your kind words! We appreciate your loyalty and are glad to hear that Rick was able to assist you with your questions. Your satisfaction is important to us, and we look forward to continuing to serve you.
Tina Root
Peter and Todd was wonderful. They kept me updated at what they was doing and then they had to come back the next day and the finished it all. They were very polite. I couldn’t have asked for 2 better workers than them. They was excellent.
Response from the owner:Thank you, Tina! We're glad to hear that Peter and Todd provided excellent service and kept you informed throughout the process. Your kind words mean a lot to us!
F P
Excellent service! They were prompt and professional in completing a furnace inspection!
Response from the owner:Thank you! We appreciate your kind words about our prompt and professional service during your furnace inspection. We look forward to working with you in the future!
James Richard
Easy to schedule. Were promptly on time, texted me a photo of the person doing my service, were neat, complete and quick.
Response from the owner:Thank you, James! We're glad to hear you found scheduling easy and appreciated our team's promptness and professionalism. Your feedback means a lot to us!
Alexandra Shock
The team (Todd, Willis, Peter, and Don) at North Winds was wonderful to work with. They were easy to communicate with and did an excellent job installing our new furnace and running a new supply and return. I would happily choose them to do more work for my home in the future.
Response from the owner:Thank you, Alexandra! We're so glad to hear you had a great experience with Todd, Willis, Peter, and Don. Your satisfaction means a lot to us, and we look forward to working with you again in the future!
Michael Fischer
Response from the owner:Thank you, Michael, for taking the time to leave a review. We appreciate your feedback!
Susan Combs
Friendly, knowledgeable service!
Response from the owner:Thank you, Susan! We're glad to hear you enjoyed our friendly and knowledgeable service. We appreciate your business and look forward to working with you more!


Gas Furnace Maintenance in Okemos, MI 48864

“I appreciate the care and thoroughness these individual have taken in their response to me as a client and maintenance service. They are individuals who represent good business practices and client service.”

- D W.

Air Conditioner Replacement in Okemos, MI 48864

“I don’t have the names of all the people that helped me get my conditioner installed, but they were all wonderful.
My air conditioner stopped working during the smoke polluted air time. I am an asthmatic and
it was a big problem. All of the team members at Northwind’s couldn’t have been more helpful. I needed to replace it.
They helped me pick out a new one and installed it just as soon as they could. They take great pride in their
work. I would highly recommend them to anyone .
Sincerely,
BJ”

- BJ G.

Barb and her crew do an EXCELLENT job

“Barb and her crew do an EXCELLENT job providing a GREAT service for the value of your money. Rick, their tech, obviously knows what he is doing and more importantly still enjoys doing it. Definitely the best HVAC company in the area.”

- Brian N.

Super nice and great at explaining everything

North Winds Heating & Cooling saved us from freezing another day! I was really happy with response time, Mike was super nice and great at explaining everything to me and letting me know about future issues I should look out for. I’ll definitely be using them for my HVAC.

- Jenny S.

Always happy to answer all my questions

“Rick at North Winds has been servicing my heating and cooling unit for a number of years. He is always very professional and pleasant to work with, and he’s always happy to answer all my questions and make sure I understand what was done and why. I highly recommend North Winds for reliable, professional service.”

- Susan H.

Great company & great people!

Prompt responses from each person connected to North Winds.The work was done quickly to install a new boiler system into my home. Even though their schedule was full they worked my job into their schedule because it was cold and I needed heat. The workmanship is beautiful. The technician explained and showed me the three shut-offs: the electrical switch and the two shut-off valves on the water and gas. He explained the warranties and the maintenance needs for the future. Great company & great people!

- Leslie W.

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