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North Winds Heating & Cooling Inc4.9
Based on 2155 reviews
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Chris Catt
7 hours ago
Response from the owner:Thank you, Chris, for taking the time to leave a review! We appreciate your support.
Joyce Nordeen
12 hours ago
The tech spent several hours working to diagnose the problem with the "fan failure" error message we keep getting.
Brandi Fitting
2 days ago
Response from the owner:Thank you, Brandi, for taking the time to leave a review. Your feedback is appreciated!
John Catt
2 days ago
Jacob was thorough and efficient
Response from the owner:Thank you, John! We're glad to hear that Jacob provided thorough and efficient service. Your feedback is appreciated!
Michael East
2 days ago
Our Northwinds technician, Eric, was friendly and efficient, and offered some great advice.
Response from the owner:Thank you, Michael! We're glad to hear that Eric provided friendly and efficient service along with great advice. We appreciate your feedback!
Jim Slomkoski
5 days ago
A little pricey, but then what isn’t now a days. Excellent service by Jacob.
Response from the owner:Thank you, Jim! We appreciate your feedback and are glad to hear you received excellent service from Jacob.
David Peake
5 days ago
Cody did a great job. He did a very thorough job and was respectful of our home during his visit.
Response from the owner:Thank you, David! We appreciate your kind words about Cody and are glad to hear he provided thorough and respectful service during his visit.
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer. Add on: My in floor heat boiler drain valve developed a leak. Cody came out that day and replaced the valve. My system is fairly complex and it’s good to know that North Winds has employees like Cody that can navigate the system. Much more complicated process than just unscrewing the old valve and putting in a new one.
Response from the owner:Thank you, John, for your review! We're glad to hear that Cody provided you with such efficient service. It's great to know that your systems are working well and that you appreciate our team's expertise. We look forward to assisting you again in the future!
Carol Lloyd
1 week ago
Lon and Don replaced my old heat pump with a new gas furnace and AC. They were both amazing! They discussed the process and went over the system with me when installation was finished. They were very professional and pleasant to work with. Russ was amazing through the quoting process and took time to answer all my questions. I have used North Winds for 25 years and would not use any other company. Thank you to everyone for the amazing service!
Response from the owner:Thank you, Carol! We're glad to hear that Lon, Don, and Russ provided you with excellent service throughout the process. Your loyalty over the years means a lot to us, and we appreciate your kind words about our team!
Rena Casey
1 week ago
Getting my service scheduled was easy. They answered right away without it going to a message machine and within a few minutes we had our appointment date. Thank you for making it easy North Woods Heating and Cooling!
Response from the owner:Thank you, Rena! We're glad to hear that scheduling your service was a smooth experience. Your kind words motivate us to keep providing excellent service.


Gas Furnace Maintenance in East Lansing, MI 48823

“I had another informative maintenance appointment today, this time with Kavin. I appreciated his suggestions and advice–he's very knowledgeable, especially for only working here about a month, and he had lots of praise for the company, which is always reassuring. I'd definitely recommend any of the technicians and the company as a whole.”

- Ellie S.

Gas Furnace Maintenance in Lansing, MI 48911

“Had a great experience was here earlier than expected which was very nice. Our tech Kavin was very professional and had fixed a clicking noise that has been elusive for about five years. Would recommend this company to anyone.”

- Stephanie B.

Air Conditioner Maintenance in Haslett, MI 48840

“I was very happy with what Cody and Kavin explained and adjusted on my air conditioner. The humidity issue seems to be corrected. Thank you both for your expertise and patience.”

- Lori M.

Heat Pump Installation in Haslett, MI 48840

“Phil, Cody, and Kavin came to hook up the new heat pump of our GeoThermal system. They checked all the equipment and answered all my questions. They made sure our system worked smoothly and even made a great recommendation for an air purifier system as well. Thanks guys! Nice to know we are in good hands.”

- Nick and Lorry Y.

Installation in Dewitt, MI 48831

“We had a great experience with North Winds – Gavyn, Todd, and Art (along with their team) were very professional, respectful of our house, and easy to talk with. They answered any questions in a way I could understand. We would highly recommend them for any HVAC needs.”

- Shannon H.

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