Excellent
North Winds Heating & Cooling Inc4.9
Based on 2029 reviews
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Este L Wolkinson
2 days ago
Jana
3 days ago
Do not hesitate to contact this office. They are very accommodating and easy to work. They are happy to answer my questions to make sure I am not signing up for unnecessary services. Rick is phenomenal and has the patience of a saint! He always goes above and beyond. He takes great care to make sure I understand what he is doing and the why behind it which is very appreciated. No pushy sales and I am comfortable asking for quotes and referrals on other services available as well. I always have a peace of mind after North Winds has made a visit. Thank you to your amazing team!
Response from the owner:Thank you, J! We appreciate your kind words and are glad to hear that you found our team accommodating and supportive. It's great to know Rick’s dedication and patience made a positive impact on your experience. Your peace of mind is important to us!
Elizabeth LaCross
4 days ago
We worked with Nate to get a quote and an AC install. Nate is friendly and knowledgeable and was able to help get the best price and unit for our needs.
Response from the owner:Thank you, Elizabeth! We're glad to hear that Nate was able to assist you with your AC installation and provide the best options for your needs. Your feedback is greatly appreciated!
Warren Maki
4 days ago
Response from the owner:Thank you, Warren, for taking the time to leave a review. We appreciate your feedback!
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer.
Response from the owner:Thank you for the wonderful review and we are happy to serve you! Call us anytime!
George Orban
5 days ago
Technician was very thorough and discovered that our thermostat was incorrectly wired when installed and spent some time correcting the problem - was with his boss on the phone.
Response from the owner:Thank you, George, for your kind words! We're glad to hear that our technician was able to identify and correct the wiring issue with your thermostat, and we appreciate your recognition of their thoroughness and teamwork. Your satisfaction means a lot to us!
Scott Doerfler
5 days ago
Tech was professional and efficient. Office staff was helpful and attentive. Great overall experience.
Response from the owner:Thank you, Scott! We're glad to hear that you had a great overall experience and that our team was professional and attentive. Your feedback is much appreciated!
Bill Grant
6 days ago
The installation crew of 2 were knowledgeable and courteous. Explained all installation process. I am very pleased with the installation. Will certainly use North Winds Heating and Cooling for future projects.
Response from the owner:Thank you, Bill! We're glad to hear that you were pleased with the installation and found our crew knowledgeable and courteous. We look forward to working with you on future projects!
Nicole Mason-Wardell
6 days ago
This was our first time working with North Winds and we couldn’t rate them more highly. It was a Sunday morning after an ice storm, our furnace had stopped working, and we have a young baby. Phil was out within 90 minutes and had us back up and running in no time. He also took the time to discuss some other projects/issues we had questions about. Very pleased. Update: We decided to replace our furnace and AC unit, which were very old and having increasingly frequent problems. Russ did a great job of going over options with us and Don and his team did a wonderful job of installation. At the end, they took the time to go over the operation and maintenance of the units with us. Chelsea in the office was also wonderful in terms of walking us through scheduling, financing, and rebate-related issues. Very pleased. 4/14/25 - North Winds continues to exceed our expectations. Spring AC startup today was a piece of cake and Cody was great. Thank you! 6/15/26 - Cody does an amazing job every time he comes out. Thank you, Cody and North Winds!
Response from the owner:Thank you, Nicole! We truly appreciate your kind words and are delighted to hear about your positive experiences with Cody. Your feedback means a lot to us!
William
1 week ago
Quick service on a Saturday- service tech was very nice and knowledgeable.
Response from the owner:Thank you, William! We appreciate your kind words about our service tech and are glad you had a positive experience with us on a Saturday.


Air Conditioner Maintenance in Williamston, MI 48895

“Cody was timely and thorough. He explained the what and why as he worked through the check list. He checked for critter damage on the compressor unit, pointing out a frayed wire that was repaired at what I considered a reasonable cost. Overall, a great experience watching Cody perform the checks and the repair. Very well trained and experienced. A+ in my book.”

- Royal F.

Air Conditioner Repair in Okemos, MI 48864-3346

“Cody did an excellent job! He arrived earlier than expected, clearly described and pointed out the problems needing repair, did his work professionally, and then provided helpful advice about AC settings, filters, etc.”

- Aaron M.

Air Conditioner Maintenance in Lansing, MI 48906

“Excellent fast work! Moved my air conditioner and replaced piping so I could proceed with a patio project. They kept me in the loop through the project and were very professional. Would definitely use their service again.”

- Matthew G.

Gas Furnace Installation in Okemos, MI 48864

“The entire process of replacing our dying AC and furnace was easy. Quick and helpful estimate, followed by quick set up of installation. Lon & Willis were efficient, respectful, informative as to progress of work and final review and explanations. We have enjoyed great maintenance and yearly inspections for many years. We are happy with the new systems and won’t hesitate to work with North Winds in the future.”

- Sherman G.

Gas Furnace Installation in Okemos, MI 48864

“The entire process of replacing our dying AC and furnace was easy. Quick and helpful estimate, followed by quick set up of installation. Lon & Willis were efficient, respectful, informative as to progress of work and final review and explanations. We have enjoyed great maintenance and yearly inspections for many years. We are happy with the new systems and won’t hesitate to work with North Winds in the future.”

- Sherman G.

Air Conditioner Repair in Holt, MI 48876

“Rick provided outstanding service and explained every step he took to troubleshoot and repair my AC/Furnace – I was very pleased with hIs service and the cost was extremely resonable – I will never go anywhere else for HVAC service!”

- David R.

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