Excellent
North Winds Heating & Cooling Inc4.9
Based on 2126 reviews
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Sue R.
19 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
21 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


Gas Furnace Installation in Lansing, MI 48910

“My want to give a "" Shout- Out"" to..Todd , Ray , & Willis for making a very hard job into a very good day for me ,..they were at my home all day working hard and never taking a break their the type of guys that just want to get it done I was very Impressed…Thanks again guys for making life easier when you HAVE to get a New Furnace ..Judy”

- Judy M.

Heating Repair in Mason, MI 48854

“Very pleasant experience with you guys, Cody and Alan top-notch guys stellar definitely 5+ stars they come out found a few issues. Had me back up and running definitely would use you guys again/recommend…”

- Mike C.

Other Installation in Lansing, MI 48911

“Todd and Peter provided excellent and professional service. They were prepared, knowledgeable and friendly. We had three new duct runs and vents installed in our three bathrooms. They strategized to give us the best performance (minimizing curves in the duct work, maximizing width of duct, and avoiding “head bangers” to prevent low hanging ducts). We can happily say, the difference in temperature throughout our home has improved drastically. Would definitely recommend North Winds Heating & Cooling.”

- Emily B.

Gas Furnace Maintenance in Okemos, MI 48864

“My technician Kavin did a great job today. He called prior to arrival, was very helpful/professional, gave suggestions and answered all of my questions.”

- John M.

Gas Furnace Replacement in Lansing, MI 48910

“The installers were on time and explained what they would be doing.. They cleaned up any area that they worked in. After the installation they went over everything we needed to know about our new furnace. I would highly recommend them for any work that you need done on your heating or cooling systems.”

- Chris S.

Gas Furnace Replacement in Lansing, MI 48910

“The installers were on time and explained what they would be doing.. They cleaned up any area that they worked in. After the installation they went over everything we needed to know about our new furnace. I would highly recommend them for any work that you need done on your heating or cooling systems.”

- Chris S.

Gas Furnace Repair in Mason, MI 48854

“We are always pleased with Justin Cunmulaj’s work. Justin is so hardworking, diligent, trustworthy, and dedicated to getting the job done correctly. We appreciate his time and work ethic. Thank you, Justin!”

- Tiffany R.

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