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North Winds Heating & Cooling Inc4.9
Based on 2155 reviews
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Chris Catt
7 hours ago
Response from the owner:Thank you, Chris, for taking the time to leave a review! We appreciate your support.
Joyce Nordeen
12 hours ago
The tech spent several hours working to diagnose the problem with the "fan failure" error message we keep getting.
Brandi Fitting
2 days ago
Response from the owner:Thank you, Brandi, for taking the time to leave a review. Your feedback is appreciated!
John Catt
2 days ago
Jacob was thorough and efficient
Response from the owner:Thank you, John! We're glad to hear that Jacob provided thorough and efficient service. Your feedback is appreciated!
Michael East
2 days ago
Our Northwinds technician, Eric, was friendly and efficient, and offered some great advice.
Response from the owner:Thank you, Michael! We're glad to hear that Eric provided friendly and efficient service along with great advice. We appreciate your feedback!
Jim Slomkoski
5 days ago
A little pricey, but then what isn’t now a days. Excellent service by Jacob.
Response from the owner:Thank you, Jim! We appreciate your feedback and are glad to hear you received excellent service from Jacob.
David Peake
5 days ago
Cody did a great job. He did a very thorough job and was respectful of our home during his visit.
Response from the owner:Thank you, David! We appreciate your kind words about Cody and are glad to hear he provided thorough and respectful service during his visit.
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer. Add on: My in floor heat boiler drain valve developed a leak. Cody came out that day and replaced the valve. My system is fairly complex and it’s good to know that North Winds has employees like Cody that can navigate the system. Much more complicated process than just unscrewing the old valve and putting in a new one.
Response from the owner:Thank you, John, for your review! We're glad to hear that Cody provided you with such efficient service. It's great to know that your systems are working well and that you appreciate our team's expertise. We look forward to assisting you again in the future!
Carol Lloyd
1 week ago
Lon and Don replaced my old heat pump with a new gas furnace and AC. They were both amazing! They discussed the process and went over the system with me when installation was finished. They were very professional and pleasant to work with. Russ was amazing through the quoting process and took time to answer all my questions. I have used North Winds for 25 years and would not use any other company. Thank you to everyone for the amazing service!
Response from the owner:Thank you, Carol! We're glad to hear that Lon, Don, and Russ provided you with excellent service throughout the process. Your loyalty over the years means a lot to us, and we appreciate your kind words about our team!
Rena Casey
1 week ago
Getting my service scheduled was easy. They answered right away without it going to a message machine and within a few minutes we had our appointment date. Thank you for making it easy North Woods Heating and Cooling!
Response from the owner:Thank you, Rena! We're glad to hear that scheduling your service was a smooth experience. Your kind words motivate us to keep providing excellent service.


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“Allen clearly explained everything he checked, and even said I didn't need to change the filter for a couple months. I appreciated his honesty and kind manner.”

- Meegan H.

Gas Furnace Maintenance in Okemos, MI 48864

“Allen H. Was a great tech! Very friendly, asked good questions and completed the check up in a competent, timely manner. Been working with North Winds for several years now and am always satisfied!!”

- James O.

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“Arrived early, very professional, gave a thorough explanation of my options and things that I hadn’t thought about needing. Highly recommend.”

- Stephen S.

Gas Furnace Replacement in Lansing, MI 48910

“From start to finish, the employees they sent out were prompt, kind, and professional. I never felt pressured to buy something unnecessary.”

- Colt B.

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“Lon and Peter installed a replacement furnace for me. They did an amazing job and were very helpful and patient with my questions. It was a great experience!”

- Shannon D.

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“Rick arrived during the appropriate timeframe. He was very professional and polite. We were having issues with our gas fireplace staying lit. He was able to fix it fairly quickly by performing a maintenance service. He took extra care to keep everything clean by wearing shoe booties and using a tarp during the service. He even took the time to replace the fake embers & add some new ones we had on hand. The fireplace is working great and looks brand new!”

- Kristy S.

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