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North Winds Heating & Cooling Inc4.9
Based on 2155 reviews
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Joyce Nordeen
11 hours ago
The tech spent several hours working to diagnose the problem with the "fan failure" error message we keep getting.
Brandi Fitting
2 days ago
Response from the owner:Thank you, Brandi, for taking the time to leave a review. Your feedback is appreciated!
John Catt
2 days ago
Jacob was thorough and efficient
Response from the owner:Thank you, John! We're glad to hear that Jacob provided thorough and efficient service. Your feedback is appreciated!
Michael East
2 days ago
Our Northwinds technician, Eric, was friendly and efficient, and offered some great advice.
Response from the owner:Thank you, Michael! We're glad to hear that Eric provided friendly and efficient service along with great advice. We appreciate your feedback!
Jim Slomkoski
5 days ago
A little pricey, but then what isn’t now a days. Excellent service by Jacob.
Response from the owner:Thank you, Jim! We appreciate your feedback and are glad to hear you received excellent service from Jacob.
David Peake
5 days ago
Cody did a great job. He did a very thorough job and was respectful of our home during his visit.
Response from the owner:Thank you, David! We appreciate your kind words about Cody and are glad to hear he provided thorough and respectful service during his visit.
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer. Add on: My in floor heat boiler drain valve developed a leak. Cody came out that day and replaced the valve. My system is fairly complex and it’s good to know that North Winds has employees like Cody that can navigate the system. Much more complicated process than just unscrewing the old valve and putting in a new one.
Response from the owner:Thank you, John, for your review! We're glad to hear that Cody provided you with such efficient service. It's great to know that your systems are working well and that you appreciate our team's expertise. We look forward to assisting you again in the future!
Carol Lloyd
1 week ago
Lon and Don replaced my old heat pump with a new gas furnace and AC. They were both amazing! They discussed the process and went over the system with me when installation was finished. They were very professional and pleasant to work with. Russ was amazing through the quoting process and took time to answer all my questions. I have used North Winds for 25 years and would not use any other company. Thank you to everyone for the amazing service!
Response from the owner:Thank you, Carol! We're glad to hear that Lon, Don, and Russ provided you with excellent service throughout the process. Your loyalty over the years means a lot to us, and we appreciate your kind words about our team!
Rena Casey
1 week ago
Getting my service scheduled was easy. They answered right away without it going to a message machine and within a few minutes we had our appointment date. Thank you for making it easy North Woods Heating and Cooling!
Response from the owner:Thank you, Rena! We're glad to hear that scheduling your service was a smooth experience. Your kind words motivate us to keep providing excellent service.
Ronald Jacobs
1 week ago
Jacob made a very thorough inspection of our furnace and AC system. We have been experiencing an unexplained noise in the house for the last few weeks that we think is related to the furnace. Jacob spent extra time with us trying to help us diagnose that problem. Highly recommend Jacob and North Winds.
Response from the owner:Thank you, Ronald! We're glad to hear that Jacob provided a thorough inspection and took the time to help diagnose the issue with your furnace. Your recommendation means a lot to us!


Gas Furnace Maintenance in Okemos, MI 48864

“Rick and Kavin were excellent! They arrived on time and got right to work. They were very professional and friendly. It’s always great working with North Winds!”

- Ben D.

Heat Pump Repair in East Lansing, MI 48823

“Rick Boitos gave me excellent service as he repaired my furnace humidifier. He was personable, courteous, knowledgeable, a pleasure to have in my home. He offered an education in the most efficient ways to use my equipment both winter and summer. I now understand more fully how to operate this HAVC system to my advantage. Despite this unexpected cost, I’m entirely pleased with today’s service. A great experience to start my day!”

- Connie E.

Gas Furnace Repair in Williamston, MI 48895-9566

“Cody was unbelievable! He found a gas leak in our furnace that we would have had no way of knowing. He, not only repaired things that were wrong, but also performed maintenance. He did a thorough job. He was nice and very professional.
He explained things in a way that was easy to understand. Northwinds- give that young man a raise! 😃”

- Terri C.

Gas Furnace Repair in Other 48848

“Alan did a great job! This was such a great experience with your company. You were recommended by our daughter who has used your company in the past. I can’t say enough about Alan’s work. Professional and explained everything. Answered all our questions. Alan was so good that it was a great experience for us. Thanks again Alan!”

- Mike S.

Gas Furnace Installation in Mason, MI 48854

“Art/Lon/Todd and Alan

We had a great experience with this company from start to finish. From the initial consultation to the final furnace installation, everything was handled professionally and efficiently. The team arrived on time, explained the process clearly, and answered all of our questions without rushing us.

The installers were knowledgeable, courteous, and left the work area clean when they were done—something we really appreciated. The new furnace works perfectly, and we can already tell a difference in comfort and efficiency.

It’s refreshing to work with a company that’s honest, reliable, and takes pride in their work. I would absolutely recommend them to anyone looking for furnace installation or HVAC services.”

- Parrick M.

Gas Furnace Repair in Holt, MI 48842

“Amazing service all around. Called at 6:50am got with us by 7:30am and had a technician out by 1pm. Went above and beyond to find the right solution to fixing my issue. Tyler J was the technician explained what was going on and kept me in on every step, total professional.”

- Eric B.

Gas Furnace Repair in Lansing, MI 48911

“Called after hrs & Kevin was out within the hour at 2am in frigid weather. Checked system, all heat vents. Kevin was professional & knowlegeable & informative. I am so happy I chose Northwinds as my HVAC company. I will let friends and family know how pleased I am.”

- Beverly H.

HVAC New Construction Installation in Lansing, MI 48912

“Todd and Chase were professional, friendly, and answered all my questions. Even the dumb ones. They explained how the controls worked and how and when to change the filter. I’m very happy and satisfied with their service.”

- Sarah T.

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