Excellent
North Winds Heating & Cooling Inc4.9
Based on 2126 reviews
See all reviews
review us on
Sue R.
18 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
20 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


Gas Furnace Repair in Holt, MI 48842

“Amazing service all around. Called at 6:50am got with us by 7:30am and had a technician out by 1pm. Went above and beyond to find the right solution to fixing my issue. Tyler J was the technician explained what was going on and kept me in on every step, total professional.”

- Eric B.

Gas Furnace Repair in Lansing, MI 48911

“Called after hrs & Kevin was out within the hour at 2am in frigid weather. Checked system, all heat vents. Kevin was professional & knowlegeable & informative. I am so happy I chose Northwinds as my HVAC company. I will let friends and family know how pleased I am.”

- Beverly H.

HVAC New Construction Installation in Lansing, MI 48912

“Todd and Chase were professional, friendly, and answered all my questions. Even the dumb ones. They explained how the controls worked and how and when to change the filter. I’m very happy and satisfied with their service.”

- Sarah T.

Gas Furnace Maintenance in Okemos, MI 48864

“Eric was professional and thorough on the maintenance check. Took pictures of the various ridings and what might need to be replaced soon. Highly satisfied.”

- Micah C.

Gas Furnace Maintenance in Other 48808

“Purchased new HVAC a few years back. Signed up for the service program to keep everything running smooth. Rick paid a visit as part of the agreement to make sure we were good to go for the winter months. Rick did a fantastic job not only with the thorough testing, but was kind enough to explain the step taken and recommendations in terms I could understand. He fielded all my questions with patience(which was a lot).

Thank you Rick, both me and my spouse appreciate you making this a stress free service/maintenance call. See you in the Spring for the AC call…”

- Mark C.

Gas Furnace Installation in Okemos, MI 48864

“Lon and Pete did an excellent job installing my new Trane HVAC system. They were friendly, professional, very thorough, and explained everything to me as they went along with their work. I had an appointment and was completely comfortable leaving them to continue while I was gone. The quality of service from Northwinds is one of the reasons I’m a long-time customer, and their technicians really go the extra mile. Strongest recommendation!”

- Phil M.

Water Heater Replacement in Okemos, MI 48864

“All service, checking out the old heater and installing the new, was professional and friendly and reasonably priced. Peter and Todd installed the new heater very quickly and were thorough about checking that everything was satisfactory.”

- Joyce L.

Gas Furnace Replacement in Holt, MI 48842

“We were very, very pleased with our experience from beginning to the end! Give them a try; you won't be disappointed!!
To all phone contacts, and Rick, Nate, Willis, Art, and Tyler – thank you for your respect for us, your kindness and careful work we send each of you Five Gold Stars 🤗”

- Liz E.

1 2 3 4 5 6 7 … 26 27 28