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North Winds Heating & Cooling Inc4.9
Based on 2155 reviews
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Chris Catt
7 hours ago
Response from the owner:Thank you, Chris, for taking the time to leave a review! We appreciate your support.
Joyce Nordeen
12 hours ago
The tech spent several hours working to diagnose the problem with the "fan failure" error message we keep getting.
Brandi Fitting
2 days ago
Response from the owner:Thank you, Brandi, for taking the time to leave a review. Your feedback is appreciated!
John Catt
2 days ago
Jacob was thorough and efficient
Response from the owner:Thank you, John! We're glad to hear that Jacob provided thorough and efficient service. Your feedback is appreciated!
Michael East
2 days ago
Our Northwinds technician, Eric, was friendly and efficient, and offered some great advice.
Response from the owner:Thank you, Michael! We're glad to hear that Eric provided friendly and efficient service along with great advice. We appreciate your feedback!
Jim Slomkoski
5 days ago
A little pricey, but then what isn’t now a days. Excellent service by Jacob.
Response from the owner:Thank you, Jim! We appreciate your feedback and are glad to hear you received excellent service from Jacob.
David Peake
5 days ago
Cody did a great job. He did a very thorough job and was respectful of our home during his visit.
Response from the owner:Thank you, David! We appreciate your kind words about Cody and are glad to hear he provided thorough and respectful service during his visit.
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer. Add on: My in floor heat boiler drain valve developed a leak. Cody came out that day and replaced the valve. My system is fairly complex and it’s good to know that North Winds has employees like Cody that can navigate the system. Much more complicated process than just unscrewing the old valve and putting in a new one.
Response from the owner:Thank you, John, for your review! We're glad to hear that Cody provided you with such efficient service. It's great to know that your systems are working well and that you appreciate our team's expertise. We look forward to assisting you again in the future!
Carol Lloyd
1 week ago
Lon and Don replaced my old heat pump with a new gas furnace and AC. They were both amazing! They discussed the process and went over the system with me when installation was finished. They were very professional and pleasant to work with. Russ was amazing through the quoting process and took time to answer all my questions. I have used North Winds for 25 years and would not use any other company. Thank you to everyone for the amazing service!
Response from the owner:Thank you, Carol! We're glad to hear that Lon, Don, and Russ provided you with excellent service throughout the process. Your loyalty over the years means a lot to us, and we appreciate your kind words about our team!
Rena Casey
1 week ago
Getting my service scheduled was easy. They answered right away without it going to a message machine and within a few minutes we had our appointment date. Thank you for making it easy North Woods Heating and Cooling!
Response from the owner:Thank you, Rena! We're glad to hear that scheduling your service was a smooth experience. Your kind words motivate us to keep providing excellent service.


Gas Furnace Repair in Grande Ledge, MI 48837

“Cody has provided service to us a few times and is always professional, knowledgeable, thorough, offers detailed and relatable explanations and suggestions, and patiently answers questions. Based on this and every other experience I would highly recommend North Winds and Cody without hesitation.”

- Brian B.

Gas Furnace Replacement in East Lansing, MI 48823

“Lon and Pete did outstanding installation of our furnace. They were polite, efficient and delivered quality service.

Ask for Nate if you need a quote on a new furnace! Staff were also exceptional in scheduling and relaying concerns.”

- Joanne G.

Gas Furnace Maintenance in Lansing, MI 48917

“I continue to be so thankful for the service and support Northwinds Heating and Cooling provides. They truly treat you like family. Rick the technician that serviced my furnace and water heater this Fall was so nice, answered all my questions. I would totally recommend their maintenance service plans. I currently have the plan that covers my furnace, AC, and water heater. Thank you for giving me peace of mind in all the seasons that my family and I will be comfortable.”

- Katie M.

Gas Furnace Repair in Other 48848

“Cody was courteous, knowledgeable, and provided multiple options for repair.
I have always been happy with the service I receive from Northwinds, both random repairs and an annual support agreement that I have with Northwinds”

- Carol L.

Gas Furnace Repair in Other 48821

“Cody and Eric did a great job with the repair to my furnace. They were professional and thorough. Great job. I would recommend North Winds to anyone for furnace maintenance and repairs. They do great work!”

- Pam W.

Gas Furnace Replacement in Lansing, MI 48910

“Art and Todd make a great team. Friendly and fun guys. Really went the extra miles for us installing our new furnace, water heater, and humidifier…game changer. Seem to love their work. Northwinds rocks.”

- Gib K.

Gas Furnace Installation in East Lansing, MI 48823

“A recent check up of my 20 year old furnace showed a crack in the heat exchanger. Nate was great at showing me my options and then was able to schedule the installation without any delay. Todd and Art showed up at the designated time, were careful when going in and out with equipment, and completed the job in a timely fashion. They were also friendly, answered my questions, and gave me a "tour" of the new furnace before leaving. I was impressed and extremely happy with how easy the whole procedure flowed.”

- Bob B.

Gas Furnace Installation in Okemos, MI 48864

“We had an emergency furnace replacement during a polar vortex! Peter and Todd came out promptly and replaced our furnace on the same day. They were great guys, and it was a great company to work with! I would highly recommend Peter and Todd as well as North Winds for all of your heating and cooling needs!”

- Matt M.

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