Jeffrey Venn
8 hours ago
Chase was friendly, knowledgeable, efficient. Great job. Jeffrey Venn
Response from the owner:Thank you, Jeffrey! We are over the moon to hear that our technician provided you with great service! Thank you for taking the time to leave us a review. We value you as a North Winds Customer
Steven Matheson
23 hours ago
Response from the owner:Thank you, Steven, for taking the time to leave a review. Your feedback is appreciated!
Gerald Oade
1 day ago
Tyler was great!
Response from the owner:Thank you, Gerald! We're glad to hear that Tyler made a positive impression. Your feedback means a lot to us!
Lauren Johnson
2 days ago
Our technician, Chase, quickly diagnosed the problem and was working on a solution. Highly recommend!
Response from the owner:Thank you, Lauren! We're glad to hear that Chase was able to quickly diagnose the issue and work on a solution. Your recommendation means a lot to us!
Cynthia Adams
2 days ago
Explained my options clearly
Response from the owner:Thank you, Cynthia! We're glad to hear that you found the explanation of your options clear. Your feedback is appreciated!
Kristin Hagberg
2 days ago
The technician was very helpful as he explained what he was doing.
Response from the owner:Thank you, Kristin! We're glad to hear that the technician was helpful and provided clear explanations. Your feedback means a lot to us!
Robert
3 days ago
Tech was efficient. Answered questions. We discussed other options.
Response from the owner:Thank you, Robert, for your feedback! We're glad to hear that the tech was efficient and able to answer your questions while discussing other options. Your satisfaction is important to us!
Doug Dykstra
3 days ago
Knowledgeable, courteous and efficient. Technician cleaned up after the work was done.
Response from the owner:Thank you, Doug! We appreciate your kind words about our knowledgeable and efficient technician. It's great to hear that they left everything clean. Your feedback means a lot to us!
Eric Haemelinck
3 days ago
The North Winds team, Chase, Todd, Art, and Will installed a new AC system and zoned our HVAC system. It was a substantial project which included installing the new AC, adding another trunk line, adding dampers, and another thermostat for the new zone. They were excellent to work with, we’re very happy and the zoned system is working great!!!
Response from the owner:Thank you, Eric! We're glad to hear you had a great experience with the North Winds team and that your new zoned HVAC system is working well. We appreciate your kind words and support!
Mike Schenk
3 days ago
Estimate took approximately 20 minutes. We agreed to it and Chase came out, was here about two hours. Great job very professional. Definitely recommend One detail I forgot m, do NOT use the loan company from their website!
Response from the owner:Thank you, Mike! We appreciate your feedback and are glad to hear that Chase provided you with a professional experience. Your recommendation means a lot to us.


“Rick & Tyler were exceptionally polite and helpful. Diagnosed what the problem was with our furnace and were able to take care of it within an hour.
I would highly recommend North Winds Heating & Cooling for furnace & air conditioner needs.”

- Margaret P.

“Russ / Todd / Art / Peter were very professional and knowledgeable. All did a wonderful job with installation of a furnace on my first home. I would give 10 stars if I could.”

- BRIAN J.

“Todd and Peter did a phenomenal job. We had a new furnace and air conditioner installed along with all new duct work. We had a very complicated set up with two additions that did not have the venting/duct work set up correctly. There was tons of work to be done! They were very informative of the process and cognizant of any special handling needed (i.e. pets and tile flooring). Overall, they were the best team to work with!”

- Jessica P.

“I’m thoroughly impressed with the quality of work and service provided by North Winds. The project involved replacing the air conditioner, furnace, and water heater. Our positive experience began with the initial consultation with Russ. Russ carefully assessed the situation and offered detailed information about the products and services Northwind offers. His communication was excellent—he responded to my questions promptly and clearly.

The installation was handled by Todd and Peter, who spent two and a half days completing the job. Their expertise and professionalism were evident throughout the process. You can tell how experienced they are as they determined what were the best approaches, sometimes involving changing existing duck work and getting additional parts from company. I especially appreciated Todd and Peter’s thoughtful approach to optimizing the connection to the chimney because of the changed furnace exhaust flow compared to the original unit. They chose a better configuration than the original setup. During testing, they were mindful of potential debris left in the pipe that could clog the screened faucet heads—small details like this truly reflect their commitment to work quality and customer care.

It’s clear that the team at North Winds takes great pride in their work and genuinely cares about their customers. I’m happy to write this review as a token of appreciation for Russ, Todd, and Peter. Thank you!”

- Dave D.

“North Winds has been servicing our furnace since it was installed in 2018. Kavin and Tyler were professional and thorough in making sure our furnace is in great shape to keep us warm this winter.”

- Trinette B.

“We have had an amazing experience with North Winds. From start to finish. Russ was very knowledgeable when he came out to explain everything and break down the pricing. He was honest and kept his word every step of the way. Lon was our installer and he blew it out of the park. Lon went the extra mile to make sure that our thermostat worked properly and we would be able to control our humidifier from it as well. After he left I had some concerns and he came right back to check everything back out and there was nothing for me to worry about. Lon reassured me the whole time by answering all my questions and helping me understand everything that was going on. I am so glad we went with North Winds (we got multiple other quotes before making our final decision. No one compared to North Winds when it came customer service). Thanks guys!”

- Megan B.

“Thank you, Allen, for performing our seasonal maintenance today. I appreciate you answering all my questions and addressing my concerns. Thank you, also for cleaning up your workspace and being very professional. See you on 6 months!”

- Virginia Y.

“Kevin was professional, friendly and well informed. He completed his work efficiently and took time explaining the results clearly. This is a great service that gives me peace of mind.”

- Beth F.

“Chase was great! Quick, efficient, and thorough. He was sure to explain usage and maintenance for both the furnace humidifier filters.

In short, always excellent service!”

- Tom I.

“NorthWinds has been doing my HVAC work for many years. I am always impressed by their friendly and knowledgeable technicians who willingly share useful information about my systems and discuss any questions I may have. Highly recommended.”

- Lisa J.