Professional, timely and explained everything very thoroughly. Couldnโ€™t ask for better service!
Response from the owner:Thank you for your kind words, Bethany! We're glad to hear that you found our service professional, timely, and thorough.
Wonderful service. Tyler was very kind, on time, and he explained the services my furnace needed. No pressure to buy new pieces for the furnace.
We called after hours and Chase the technician came to help. Sounded like he had a long day but was still kind and courteous even open to all my questions. The odd nature of the malfunction was confusing as their were no error codes yet it seemed hindered in lighting properly. He checked the gas levels then traced the pipes back to our meter, which had cracked open and had water freezing it into a solid block of ice. Told me to call my power company and showed me which valve to turn to restore gas to the furnace. He didn't fix my problem but he did show me where the real problem really was and for this we were thankful.
Response from the owner:Thank you, Alex, for your kind words! We're glad to hear that Chase provided helpful guidance and support, even after a long day. It's great to know that he was able to assist you in identifying the real issue. We appreciate your feedback!
North Winds Heating & Cooling provided a very thorough inspection and clearly identified several important issues that needed attention. The technician explained everything in a straightforward way, documented the findings, and ensured I understood the options before moving forward. The level of detail and professionalism gave me confidence in the recommendations. Excellent service from start to finish.
Response from the owner:Thank you, Dan, for your wonderful feedback! We're glad to hear that our technician provided a thorough inspection and clear explanations. Your confidence in our service means a lot to us.
I would highly recommend Northwinds Heating & Cooling. All of their staff was great! Nate did my estimate & had no problem with me texting him a "few" times with questions:) He was great! Todd & Art were the technicians and they were amazing! They were respectful of my house (1st snowfall of the year on the ground), knowledgeable & explained everything to me that I needed to know, including the new thermostat. They were very kind, not just to me but my cats too(They wanted to investigate Everything they were doing & escape every time they opened the door!) 😁 Definitely 5 stars!!
Response from the owner:Thank you, Kim! We're so glad to hear you had a great experience with Nate, Todd, and Art. Your kind words mean a lot to us, and we're happy your cats enjoyed the visit too!
Rick was very personable and shared a good deal of information with me about why my boiler was not functioning. I appreciated his time and in depth details about the work being done. He had a great sense of humor as well!!
Response from the owner:Thank you, Patricia! We're glad to hear that Rick provided you with valuable information and a good experience. Your appreciation means a lot to us!
Very professional, explains service clearly and answers all questions! Highly recommend this company to have them do your heating and cooling services .
Response from the owner:Thank you, Rosemary, for your fantastic feedback! We're glad to hear you found our service professional and informative. Your recommendation means a lot to us!
Rick and Eric did a great job for us and explained everything that was going on.
Response from the owner:Thank you, Tammy! We're glad to hear that Rick and Eric provided you with great service and clear explanations. Your feedback means a lot to us!
Response from the owner:Thank you, Gayle, for your five-star rating! We appreciate your support.
Fast response, friendly serviceman, knowledgeable.
Response from the owner:Thank you, Michelle! We appreciate your kind words about our team's fast response and friendly service.


“With an after hours repair required Cody the North Winds technician was prompt, courtesy and professional. He was on-site in less than a half hour had the furnace diagnosed and repairs started in no time. He thourghly inspected the furnace after the repair of the limiter switch and helped explain the needs of the furnace and offered multi options for a preventative maintenance program. Would call North Winds for any future needs and will gladly recommend them to friends and family.”

- Dean S.

“Our experience with Northwinds Heating & Cooling was exceptional from start to finish. Their team provided friendly and professional service throughout the entire process, from the initial phone call and ordering through the seamless delivery and installation. We were particularly impressed with our installers, Todd and Allen, who were not only courteous but also demonstrated exemplary workmanship. They left our home clean and tidy, completing the installation with the utmost care and professionalism.”

- Hiram M.

“Todd and Willis did an emergency installation on Christmas Eve morning. They were very efficient, kept me informed, and the only trace of them having been in my home was a new furnace and that I have heat again. They represented North Winds very well.
A big thank you to Nate for getting me through the purchase process quickly.”

- Pamela S.

“Daughters heat was not coming on, called northwind at 8 am, they sent out Cody the technician he was very professional and had her up and running quickly, he was very open to questions I had, I've used them for many projects and won't go to anyone else, great company to work with.”

- Rockey M.

“Justin was the tech that came to our home and he did a phenomenal job. He was professional, helpful, and timely. He was able to give us options for our furnace and ultimately fixed it for us. North Winds is an excellent company and we truly appreciate their professionalism and great service!”

- Mindi J.

“Justin was the tech that came to our home and he did a phenomenal job. He was professional, helpful, and timely. He was able to give us options for our furnace and ultimately fixed it for us. North Winds is an excellent company and we truly appreciate their professionalism and great service!”

- Mindi J.