Jana
3 days ago
Do not hesitate to contact this office. They are very accommodating and easy to work. They are happy to answer my questions to make sure I am not signing up for unnecessary services. Rick is phenomenal and has the patience of a saint! He always goes above and beyond. He takes great care to make sure I understand what he is doing and the why behind it which is very appreciated. No pushy sales and I am comfortable asking for quotes and referrals on other services available as well. I always have a peace of mind after North Winds has made a visit. Thank you to your amazing team!
Response from the owner:Thank you, J! We appreciate your kind words and are glad to hear that you found our team accommodating and supportive. It's great to know Rick’s dedication and patience made a positive impact on your experience. Your peace of mind is important to us!
We worked with Nate to get a quote and an AC install. Nate is friendly and knowledgeable and was able to help get the best price and unit for our needs.
Response from the owner:Thank you, Elizabeth! We're glad to hear that Nate was able to assist you with your AC installation and provide the best options for your needs. Your feedback is greatly appreciated!
Warren Maki
4 days ago
Response from the owner:Thank you, Warren, for taking the time to leave a review. We appreciate your feedback!
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer.
Response from the owner:Thank you for the wonderful review and we are happy to serve you! Call us anytime!
George Orban
5 days ago
Technician was very thorough and discovered that our thermostat was incorrectly wired when installed and spent some time correcting the problem - was with his boss on the phone.
Response from the owner:Thank you, George, for your kind words! We're glad to hear that our technician was able to identify and correct the wiring issue with your thermostat, and we appreciate your recognition of their thoroughness and teamwork. Your satisfaction means a lot to us!
Scott Doerfler
5 days ago
Tech was professional and efficient. Office staff was helpful and attentive. Great overall experience.
Response from the owner:Thank you, Scott! We're glad to hear that you had a great overall experience and that our team was professional and attentive. Your feedback is much appreciated!
Bill Grant
6 days ago
The installation crew of 2 were knowledgeable and courteous. Explained all installation process. I am very pleased with the installation. Will certainly use North Winds Heating and Cooling for future projects.
Response from the owner:Thank you, Bill! We're glad to hear that you were pleased with the installation and found our crew knowledgeable and courteous. We look forward to working with you on future projects!
This was our first time working with North Winds and we couldn’t rate them more highly. It was a Sunday morning after an ice storm, our furnace had stopped working, and we have a young baby. Phil was out within 90 minutes and had us back up and running in no time. He also took the time to discuss some other projects/issues we had questions about. Very pleased. Update: We decided to replace our furnace and AC unit, which were very old and having increasingly frequent problems. Russ did a great job of going over options with us and Don and his team did a wonderful job of installation. At the end, they took the time to go over the operation and maintenance of the units with us. Chelsea in the office was also wonderful in terms of walking us through scheduling, financing, and rebate-related issues. Very pleased. 4/14/25 - North Winds continues to exceed our expectations. Spring AC startup today was a piece of cake and Cody was great. Thank you! 6/15/26 - Cody does an amazing job every time he comes out. Thank you, Cody and North Winds!
Response from the owner:Thank you, Nicole! We truly appreciate your kind words and are delighted to hear about your positive experiences with Cody. Your feedback means a lot to us!
William
1 week ago
Quick service on a Saturday- service tech was very nice and knowledgeable.
Response from the owner:Thank you, William! We appreciate your kind words about our service tech and are glad you had a positive experience with us on a Saturday.


“Kavin and Willis were professional and friendly. It’d be nice to have them continue as our regular maintenance team. It’d be nice to have the same team who knows our furnace history and know our preferences. Great to work with.”

- Vicki K.

“My wife and I are in our 80's, the gentleman Art and Todd that came to install our new furnace and air conditioner, we're so respectful and curtious, explaining everything they were doing, on time, they cleaned up everything, the best experience going with North Winds. Thank you.”

- Julius B.

“This review is for the installation of a Fujitsu air conditioning and heating unit for two bedrooms. Earlier we had North Winds install one of these to cool the living room and another bedroom. We have enjoyed it so much we decided to have this second one installed.

Lon and the team who did the installation we excellent in all respects. They arrived on time, courteous and professional, technically savvy in dealing with some of the architectural challenges posed by our historic house, including putting a nicely crafted board over a hole in the soffit and painting it to blend in.

They worked collaboratively, cheerfully and efficiently, finishing in two days a job estimated to take three days. When they finished they took time to go over the details on how to control the units.

We could not have been happier with the service and recommend Norrh Winds highly.”

- William D.

“I had them move my Air Condenser in the spring and then they came back out in May to make sure everything worked properly,.
Cody & Chase and another guy made this happen.
They all so took the time to educate us on our Heating & Cooling system.
They are the best!”

- David C.

“Allen and Cavin were tremendous in helping out with a mini-split issue. Not only were they able to resolve the issue, their service went above and beyond in helping explain it in a way I could understand. Big kudos to both on doing a wonderful job!”

- John E.

“We needed to replace our furnace, air conditioner, and water heater. Todd, Peter, and Art arrived on time on the scheduled date, and were polite, friendly (knew our names), and respectful. They installed drop clothes from the entry door, down the stairs, across the basement, and into the mechanical room, and wore booties the whole time. They went right to work, and completed the job in just over 1.5 days (while the estimate had quoted three days). They removed the old system components from the house each day, and cleaned up. When the work was done, they took us downstairs and spent quite a bit of time showing us how to use the various features. We could not have been more pleased, and highly recommend Northwinds!!”

- Karen L.