Sue R.
21 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
23 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasnโ€™t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Ericโ€™s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; weโ€™re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldnโ€™t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


“I had them move my Air Condenser in the spring and then they came back out in May to make sure everything worked properly,.
Cody & Chase and another guy made this happen.
They all so took the time to educate us on our Heating & Cooling system.
They are the best!”

- David C.

“Allen and Cavin were tremendous in helping out with a mini-split issue. Not only were they able to resolve the issue, their service went above and beyond in helping explain it in a way I could understand. Big kudos to both on doing a wonderful job!”

- John E.

“We needed to replace our furnace, air conditioner, and water heater. Todd, Peter, and Art arrived on time on the scheduled date, and were polite, friendly (knew our names), and respectful. They installed drop clothes from the entry door, down the stairs, across the basement, and into the mechanical room, and wore booties the whole time. They went right to work, and completed the job in just over 1.5 days (while the estimate had quoted three days). They removed the old system components from the house each day, and cleaned up. When the work was done, they took us downstairs and spent quite a bit of time showing us how to use the various features. We could not have been more pleased, and highly recommend Northwinds!!”

- Karen L.

“Rick was great very prompt and professional he answered all my questions and took care of our furnace and air conditioner. Will be using northwinds again!”

- Damien S.

“Kavin was very thorough. He went above and beyond. It was very much appreciated the knowledge he passed on. Would highly recommend Kavin service your heating and cooling system!”

- Robert J.

“Kavin, the technician was friendly and knowledgeable. Called and gave me a heads up with a time estimate for his arrival. He worked quietly and efficiently. Answered my questions and was good with the dogs.”

- Mara S.