Excellent
North Winds Heating & Cooling Inc4.9
Based on 2029 reviews
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Este L Wolkinson
2 days ago
Jana
3 days ago
Do not hesitate to contact this office. They are very accommodating and easy to work. They are happy to answer my questions to make sure I am not signing up for unnecessary services. Rick is phenomenal and has the patience of a saint! He always goes above and beyond. He takes great care to make sure I understand what he is doing and the why behind it which is very appreciated. No pushy sales and I am comfortable asking for quotes and referrals on other services available as well. I always have a peace of mind after North Winds has made a visit. Thank you to your amazing team!
Response from the owner:Thank you, J! We appreciate your kind words and are glad to hear that you found our team accommodating and supportive. It's great to know Rick’s dedication and patience made a positive impact on your experience. Your peace of mind is important to us!
Elizabeth LaCross
4 days ago
We worked with Nate to get a quote and an AC install. Nate is friendly and knowledgeable and was able to help get the best price and unit for our needs.
Response from the owner:Thank you, Elizabeth! We're glad to hear that Nate was able to assist you with your AC installation and provide the best options for your needs. Your feedback is greatly appreciated!
Warren Maki
4 days ago
Response from the owner:Thank you, Warren, for taking the time to leave a review. We appreciate your feedback!
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer.
Response from the owner:Thank you for the wonderful review and we are happy to serve you! Call us anytime!
George Orban
5 days ago
Technician was very thorough and discovered that our thermostat was incorrectly wired when installed and spent some time correcting the problem - was with his boss on the phone.
Response from the owner:Thank you, George, for your kind words! We're glad to hear that our technician was able to identify and correct the wiring issue with your thermostat, and we appreciate your recognition of their thoroughness and teamwork. Your satisfaction means a lot to us!
Scott Doerfler
5 days ago
Tech was professional and efficient. Office staff was helpful and attentive. Great overall experience.
Response from the owner:Thank you, Scott! We're glad to hear that you had a great overall experience and that our team was professional and attentive. Your feedback is much appreciated!
Bill Grant
6 days ago
The installation crew of 2 were knowledgeable and courteous. Explained all installation process. I am very pleased with the installation. Will certainly use North Winds Heating and Cooling for future projects.
Response from the owner:Thank you, Bill! We're glad to hear that you were pleased with the installation and found our crew knowledgeable and courteous. We look forward to working with you on future projects!
Nicole Mason-Wardell
6 days ago
This was our first time working with North Winds and we couldn’t rate them more highly. It was a Sunday morning after an ice storm, our furnace had stopped working, and we have a young baby. Phil was out within 90 minutes and had us back up and running in no time. He also took the time to discuss some other projects/issues we had questions about. Very pleased. Update: We decided to replace our furnace and AC unit, which were very old and having increasingly frequent problems. Russ did a great job of going over options with us and Don and his team did a wonderful job of installation. At the end, they took the time to go over the operation and maintenance of the units with us. Chelsea in the office was also wonderful in terms of walking us through scheduling, financing, and rebate-related issues. Very pleased. 4/14/25 - North Winds continues to exceed our expectations. Spring AC startup today was a piece of cake and Cody was great. Thank you! 6/15/26 - Cody does an amazing job every time he comes out. Thank you, Cody and North Winds!
Response from the owner:Thank you, Nicole! We truly appreciate your kind words and are delighted to hear about your positive experiences with Cody. Your feedback means a lot to us!
William
1 week ago
Quick service on a Saturday- service tech was very nice and knowledgeable.
Response from the owner:Thank you, William! We appreciate your kind words about our service tech and are glad you had a positive experience with us on a Saturday.


Ductless Mini-Split Repair in Lansing, MI 48910

“I want to express my extreme gratitude for the repair of our Mini-Split system. We are ecstatic. To have the indoor unit in the living room actually putting out warm/hot air is wonderful. And we can feel it at "people sitting level" too. The other two indoor units, one in the basement and one in an upstairs bedroom, are also now working and working well. Please express my Thanks to the North Winds team/crew that repaired the system. They were professional, pleasant, and thorough in solving the problem. Of course, I would highly recommend North Winds to friends and family.

Kind Regards”

- Carolyn G.

Gas Furnace Replacement in East Lansing, MI 48823

“Peter and Todd were a great duo. I live in an old house and the did a great job troubleshooting, keeping me informed and overall were just great guys. I also felt very safe while they worked in the house. I would recommend them to my family and friends!”

- Nicole N.

Gas Furnace Maintenance in East Lansing, MI 48913

“Outstanding service. Showed up at scheduled time. Called 30 minutes before appointment to make sure I was home. The technician Kavin was very polite and professional. Did a great job and alerted me to some issues that will need to be addressed in the future but are ok for now. Other companies would have tried to scare you into having to fix everything now. Very honest technician and company.”

- Gary S.

Other Maintenance in Lansing, MI 49239

“Excellent service quick to come fix my furnace top notch professionalism couldn't ask for a better experience when it comes to having somthing worked on very pleased! Thank you guys!!! Richard B”

- Richard B.

Gas Furnace Maintenance in Lansing, MI 48906

“Great crew with a lot of knowledge. Very professional and impressive customer service. They went over their sales pitch at the end, but it was informative and not pushy. They addressed what I needed and gave me valuable advice.
Reasonable price.”

- Carlos B.

Gas Furnace Repair in Holt, MI 48842

“Cody was very professional when he got here and explained to me what was going on and fixed my furnace got it running again. I highly recommend Cody and his staff to anybody that needs furnace work. once again, thank you very much, Cody for your expert tease.”

- Jerry N.

Gas Furnace Installation in Lansing, MI 48912

“Our technicians Todd and Willis were great and installed our new furnace in just a few hours! They were really friendly and answered all of our questions.”

- Kehli H.

Gas Furnace Maintenance in Williamston, MI 48895

“Thank you to the North Winds team! The scheduling process was seamless with timely communication and updates. Allen arrived on time, was courteous, professional, and got right to work on our furnace. He explained what he did, made a couple recommendations, and answered some questions I had about available services. I highly recommend North Winds!”

- Theresa G.

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