Jana
3 days ago
Do not hesitate to contact this office. They are very accommodating and easy to work. They are happy to answer my questions to make sure I am not signing up for unnecessary services. Rick is phenomenal and has the patience of a saint! He always goes above and beyond. He takes great care to make sure I understand what he is doing and the why behind it which is very appreciated. No pushy sales and I am comfortable asking for quotes and referrals on other services available as well. I always have a peace of mind after North Winds has made a visit. Thank you to your amazing team!
Response from the owner:Thank you, J! We appreciate your kind words and are glad to hear that you found our team accommodating and supportive. It's great to know Rickโ€™s dedication and patience made a positive impact on your experience. Your peace of mind is important to us!
We worked with Nate to get a quote and an AC install. Nate is friendly and knowledgeable and was able to help get the best price and unit for our needs.
Response from the owner:Thank you, Elizabeth! We're glad to hear that Nate was able to assist you with your AC installation and provide the best options for your needs. Your feedback is greatly appreciated!
Warren Maki
4 days ago
Response from the owner:Thank you, Warren, for taking the time to leave a review. We appreciate your feedback!
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer.
Response from the owner:Thank you for the wonderful review and we are happy to serve you! Call us anytime!
George Orban
5 days ago
Technician was very thorough and discovered that our thermostat was incorrectly wired when installed and spent some time correcting the problem - was with his boss on the phone.
Response from the owner:Thank you, George, for your kind words! We're glad to hear that our technician was able to identify and correct the wiring issue with your thermostat, and we appreciate your recognition of their thoroughness and teamwork. Your satisfaction means a lot to us!
Scott Doerfler
5 days ago
Tech was professional and efficient. Office staff was helpful and attentive. Great overall experience.
Response from the owner:Thank you, Scott! We're glad to hear that you had a great overall experience and that our team was professional and attentive. Your feedback is much appreciated!
Bill Grant
6 days ago
The installation crew of 2 were knowledgeable and courteous. Explained all installation process. I am very pleased with the installation. Will certainly use North Winds Heating and Cooling for future projects.
Response from the owner:Thank you, Bill! We're glad to hear that you were pleased with the installation and found our crew knowledgeable and courteous. We look forward to working with you on future projects!
This was our first time working with North Winds and we couldnโ€™t rate them more highly. It was a Sunday morning after an ice storm, our furnace had stopped working, and we have a young baby. Phil was out within 90 minutes and had us back up and running in no time. He also took the time to discuss some other projects/issues we had questions about. Very pleased. Update: We decided to replace our furnace and AC unit, which were very old and having increasingly frequent problems. Russ did a great job of going over options with us and Don and his team did a wonderful job of installation. At the end, they took the time to go over the operation and maintenance of the units with us. Chelsea in the office was also wonderful in terms of walking us through scheduling, financing, and rebate-related issues. Very pleased. 4/14/25 - North Winds continues to exceed our expectations. Spring AC startup today was a piece of cake and Cody was great. Thank you! 6/15/26 - Cody does an amazing job every time he comes out. Thank you, Cody and North Winds!
Response from the owner:Thank you, Nicole! We truly appreciate your kind words and are delighted to hear about your positive experiences with Cody. Your feedback means a lot to us!
William
1 week ago
Quick service on a Saturday- service tech was very nice and knowledgeable.
Response from the owner:Thank you, William! We appreciate your kind words about our service tech and are glad you had a positive experience with us on a Saturday.


“Quick same-day response and lightning quick repair work from Kavin got our furnace back up and running in no time. He also did a thorough inspection during the service call to give us some added piece of mind.”

- Art B.

“My furnace was at the end of its expected life. There were a couple of parts that needed replacing so we decided on a replacement rather than repairs. Lon and Tod showed up at the time expected. They removed the old furnace and installed a new one in 4 hours. It was one of the coldest days of the winter, but they were finished before the house temperature dropped to uncomfortable levels.”

- CAROLYN A.

“Todd and Don were great! They installed a new furnace for us today. They laid cloths down to keep our carpet clean and dry, cleaned up their work, and made sure we knew how to use the new thermostat before leaving.”

- Dawna K.

“I have nothing but extreme gratitude and thanks for Northwinds Heating and Cooling, and to Gavin, Willis and Chaase. These gentlemen may have very well saved my family's life. My furnace had been acting up lately and I had been getting awful migraines for the last 2 weeks, and my husband had been getting them for a few days and my son was feeling off. Gavin came after hours for an emergency appointment because our furnace was not putting out any heat, and informed us that our furnace was reading 500ppm of carbon monoxide, and anything over 100ppm is unsafe. The furnace was old and needed replacing and we are expecting single digit temps in a couple of days. The Northwinds crew had a brand new furnace installed the very next day, 100% complete, all in less than 24 hours. I cannot thank you all enough for expediting this serious matter and not only getting us heat during extremely cold temps in record time, but more importantly removing a potentially fatal situation for us. Had this not been done we may not be here. You have customers for life. THANK YOU!”

- Serena N.

“They responded quickly as I had no heat. Diagnosed problem, gave me honest options and didn't oversell. Happy with service.”

- Mary C.

“Called for no heat ,service tech Kavin was out in under one hour . found problem right away ,up and running did a great job these guys are the best”

- Mike K.

“With an after hours repair required Cody the North Winds technician was prompt, courtesy and professional. He was on-site in less than a half hour had the furnace diagnosed and repairs started in no time. He thourghly inspected the furnace after the repair of the limiter switch and helped explain the needs of the furnace and offered multi options for a preventative maintenance program. Would call North Winds for any future needs and will gladly recommend them to friends and family.”

- Dean S.