Sue R.
21 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
23 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasnโ€™t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Ericโ€™s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; weโ€™re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldnโ€™t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


“Called for no heat ,service tech Kavin was out in under one hour . found problem right away ,up and running did a great job these guys are the best”

- Mike K.

“With an after hours repair required Cody the North Winds technician was prompt, courtesy and professional. He was on-site in less than a half hour had the furnace diagnosed and repairs started in no time. He thourghly inspected the furnace after the repair of the limiter switch and helped explain the needs of the furnace and offered multi options for a preventative maintenance program. Would call North Winds for any future needs and will gladly recommend them to friends and family.”

- Dean S.

“Our experience with Northwinds Heating & Cooling was exceptional from start to finish. Their team provided friendly and professional service throughout the entire process, from the initial phone call and ordering through the seamless delivery and installation. We were particularly impressed with our installers, Todd and Allen, who were not only courteous but also demonstrated exemplary workmanship. They left our home clean and tidy, completing the installation with the utmost care and professionalism.”

- Hiram M.

“Todd and Willis did an emergency installation on Christmas Eve morning. They were very efficient, kept me informed, and the only trace of them having been in my home was a new furnace and that I have heat again. They represented North Winds very well.
A big thank you to Nate for getting me through the purchase process quickly.”

- Pamela S.

“Daughters heat was not coming on, called northwind at 8 am, they sent out Cody the technician he was very professional and had her up and running quickly, he was very open to questions I had, I've used them for many projects and won't go to anyone else, great company to work with.”

- Rockey M.

“Justin was the tech that came to our home and he did a phenomenal job. He was professional, helpful, and timely. He was able to give us options for our furnace and ultimately fixed it for us. North Winds is an excellent company and we truly appreciate their professionalism and great service!”

- Mindi J.