Jana
3 days ago
Do not hesitate to contact this office. They are very accommodating and easy to work. They are happy to answer my questions to make sure I am not signing up for unnecessary services. Rick is phenomenal and has the patience of a saint! He always goes above and beyond. He takes great care to make sure I understand what he is doing and the why behind it which is very appreciated. No pushy sales and I am comfortable asking for quotes and referrals on other services available as well. I always have a peace of mind after North Winds has made a visit. Thank you to your amazing team!
Response from the owner:Thank you, J! We appreciate your kind words and are glad to hear that you found our team accommodating and supportive. It's great to know Rick’s dedication and patience made a positive impact on your experience. Your peace of mind is important to us!
We worked with Nate to get a quote and an AC install. Nate is friendly and knowledgeable and was able to help get the best price and unit for our needs.
Response from the owner:Thank you, Elizabeth! We're glad to hear that Nate was able to assist you with your AC installation and provide the best options for your needs. Your feedback is greatly appreciated!
Warren Maki
4 days ago
Response from the owner:Thank you, Warren, for taking the time to leave a review. We appreciate your feedback!
John Flood
5 days ago
AC needed replaced. Contacted North Winds. Russ was at my home that day and I had a quote the following day. Having AC unit installed about 12 days from when I first called. Quick and efficient. I had first contacted the HVAC company who installed and serviced the AC system when I built my home 17 years ago. Still waiting for a quote. North Winds is who I'll be using from now on. Add on: AC installed today. Lon and his helper were great. Done quickly and efficiently. Went over the unit with me after installation. Used drop clothes for walkways. Cleaned up after. Other than a new AC unit looks like they were never here. Will use again. Add on: I had issues with the 16 year old in floor heating system this December. Cody and Phil were able to diagnose and correct the problem. Working like it should again. Add on: Had AC units serviced this week (June 2026). Technician notified me of his arrival and showed up on time. Pleasant and professional. Everything working as it should. Also, in floor heating worked great this past winter. Happy customer.
Response from the owner:Thank you for the wonderful review and we are happy to serve you! Call us anytime!
George Orban
5 days ago
Technician was very thorough and discovered that our thermostat was incorrectly wired when installed and spent some time correcting the problem - was with his boss on the phone.
Response from the owner:Thank you, George, for your kind words! We're glad to hear that our technician was able to identify and correct the wiring issue with your thermostat, and we appreciate your recognition of their thoroughness and teamwork. Your satisfaction means a lot to us!
Scott Doerfler
5 days ago
Tech was professional and efficient. Office staff was helpful and attentive. Great overall experience.
Response from the owner:Thank you, Scott! We're glad to hear that you had a great overall experience and that our team was professional and attentive. Your feedback is much appreciated!
Bill Grant
6 days ago
The installation crew of 2 were knowledgeable and courteous. Explained all installation process. I am very pleased with the installation. Will certainly use North Winds Heating and Cooling for future projects.
Response from the owner:Thank you, Bill! We're glad to hear that you were pleased with the installation and found our crew knowledgeable and courteous. We look forward to working with you on future projects!
This was our first time working with North Winds and we couldn’t rate them more highly. It was a Sunday morning after an ice storm, our furnace had stopped working, and we have a young baby. Phil was out within 90 minutes and had us back up and running in no time. He also took the time to discuss some other projects/issues we had questions about. Very pleased. Update: We decided to replace our furnace and AC unit, which were very old and having increasingly frequent problems. Russ did a great job of going over options with us and Don and his team did a wonderful job of installation. At the end, they took the time to go over the operation and maintenance of the units with us. Chelsea in the office was also wonderful in terms of walking us through scheduling, financing, and rebate-related issues. Very pleased. 4/14/25 - North Winds continues to exceed our expectations. Spring AC startup today was a piece of cake and Cody was great. Thank you! 6/15/26 - Cody does an amazing job every time he comes out. Thank you, Cody and North Winds!
Response from the owner:Thank you, Nicole! We truly appreciate your kind words and are delighted to hear about your positive experiences with Cody. Your feedback means a lot to us!
William
1 week ago
Quick service on a Saturday- service tech was very nice and knowledgeable.
Response from the owner:Thank you, William! We appreciate your kind words about our service tech and are glad you had a positive experience with us on a Saturday.


“Our experience with Northwinds Heating & Cooling was exceptional from start to finish. Their team provided friendly and professional service throughout the entire process, from the initial phone call and ordering through the seamless delivery and installation. We were particularly impressed with our installers, Todd and Allen, who were not only courteous but also demonstrated exemplary workmanship. They left our home clean and tidy, completing the installation with the utmost care and professionalism.”

- Hiram M.

“Todd and Willis did an emergency installation on Christmas Eve morning. They were very efficient, kept me informed, and the only trace of them having been in my home was a new furnace and that I have heat again. They represented North Winds very well.
A big thank you to Nate for getting me through the purchase process quickly.”

- Pamela S.

“Daughters heat was not coming on, called northwind at 8 am, they sent out Cody the technician he was very professional and had her up and running quickly, he was very open to questions I had, I've used them for many projects and won't go to anyone else, great company to work with.”

- Rockey M.

“Justin was the tech that came to our home and he did a phenomenal job. He was professional, helpful, and timely. He was able to give us options for our furnace and ultimately fixed it for us. North Winds is an excellent company and we truly appreciate their professionalism and great service!”

- Mindi J.

“Justin was the tech that came to our home and he did a phenomenal job. He was professional, helpful, and timely. He was able to give us options for our furnace and ultimately fixed it for us. North Winds is an excellent company and we truly appreciate their professionalism and great service!”

- Mindi J.

“We had no heat at our business and needed it. We called after noon and Rick was there at 3:30p, same day, to diagnose and repair our furnace. He was professional, quick, informative and all around a great guy to have work on our furnace. I couldn’t have asked for better service. Thanks Rick and North Winds!”

- Justin K.

“Excellent service! My furnace went out and I called to see if I could schedule someone to come and look at it. I didn’t expect same day service. In fact, less than 4 hours later, they replaced the broken part and I have heat again. Justin was professional and courtesy. I’m so impressed! Thank you.”

- Darcy T.