Excellent
North Winds Heating & Cooling Inc
Based on 1838 reviews
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Matt McCormick
We had an emergency furnace repair and North Winds was very helpful. Peter and Todd came out extremely promptly and replaced our old furnace with a brand new, energy efficient one. They were both very friendly and helpful, as well as professional and thorough in their work. Nate was also great as the sales representative who talked us through our options. Highly recommend North Winds for all your heating and cooling needs!
Response from the owner:Thank you, Matt, for your wonderful review! We're glad to hear that Peter, Todd, and Nate provided you with prompt and professional service. Your recommendation means a lot to us!
Amy Poglese
Our technician Rick was great. He was very thorough and explained clearly all information.
Response from the owner:Thank you, Amy, for your kind words! We're glad to hear that Rick provided you with thorough and clear information. Your feedback means a lot to us!
Doug Dykstra
Response from the owner:Thank you, Doug, for the 5-star rating! We appreciate your support and look forward to serving you again.
sarah thelen
Excellent experience from start to finish. Would highly recommend for your future furnace needs. Russ was very informative during the quoting process and install techs Don and Chase were professional and courteous. Would definitely use North Winds again!
Response from the owner:Thank you, Sarah! We're glad to hear you had an excellent experience and appreciate your kind words about Russ, Don, and Chase. Your recommendation means a lot to us!
Bethany Deschaine
Professional, timely and explained everything very thoroughly. Couldn’t ask for better service!
Response from the owner:Thank you, Bethany, for your wonderful feedback! We're glad to hear you had a positive experience and appreciate your kind words about our team's thoroughness and professionalism.
federica brandizzi
Wonderful service. Tyler was very kind, on time, and he explained the services my furnace needed. No pressure to buy new pieces for the furnace.
Response from the owner:Thank you, Federica, for your kind words! We're glad to hear that Tyler provided you with excellent service and clear explanations without any pressure. Your satisfaction means a lot to us!
Alex Sandoval
We called after hours and Chase the technician came to help. Sounded like he had a long day but was still kind and courteous even open to all my questions. The odd nature of the malfunction was confusing as their were no error codes yet it seemed hindered in lighting properly. He checked the gas levels then traced the pipes back to our meter, which had cracked open and had water freezing it into a solid block of ice. Told me to call my power company and showed me which valve to turn to restore gas to the furnace. He didn't fix my problem but he did show me where the real problem really was and for this we were thankful.
Response from the owner:Thank you, Alex, for your kind words! We're glad to hear that Chase provided helpful guidance and support, even after a long day. It's great to know that he was able to assist you in identifying the real issue. We appreciate your feedback!
Dan Houser
North Winds Heating & Cooling provided a very thorough inspection and clearly identified several important issues that needed attention. The technician explained everything in a straightforward way, documented the findings, and ensured I understood the options before moving forward. The level of detail and professionalism gave me confidence in the recommendations. Excellent service from start to finish.
Response from the owner:Thank you, Dan, for your wonderful feedback! We're glad to hear that our technician provided a thorough inspection and clear explanations. Your confidence in our service means a lot to us.
Kim Alexander
I would highly recommend Northwinds Heating & Cooling. All of their staff was great! Nate did my estimate & had no problem with me texting him a "few" times with questions:) He was great! Todd & Art were the technicians and they were amazing! They were respectful of my house (1st snowfall of the year on the ground), knowledgeable & explained everything to me that I needed to know, including the new thermostat. They were very kind, not just to me but my cats too(They wanted to investigate Everything they were doing & escape every time they opened the door!) 😁 Definitely 5 stars!!
Response from the owner:Thank you, Kim! We're so glad to hear you had a great experience with Nate, Todd, and Art. Your kind words mean a lot to us, and we're happy your cats enjoyed the visit too!
Patricia Murphy
Rick was very personable and shared a good deal of information with me about why my boiler was not functioning. I appreciated his time and in depth details about the work being done. He had a great sense of humor as well!!
Response from the owner:Thank you, Patricia! We're glad to hear that Rick provided you with valuable information and a good experience. Your appreciation means a lot to us!


Heating Repair in Mason, MI 48854

“Very pleasant experience with you guys, Cody and Alan top-notch guys stellar definitely 5+ stars they come out found a few issues. Had me back up and running definitely would use you guys again/recommend…”

- Mike C.

Other Installation in Lansing, MI 48911

“Todd and Peter provided excellent and professional service. They were prepared, knowledgeable and friendly. We had three new duct runs and vents installed in our three bathrooms. They strategized to give us the best performance (minimizing curves in the duct work, maximizing width of duct, and avoiding “head bangers” to prevent low hanging ducts). We can happily say, the difference in temperature throughout our home has improved drastically. Would definitely recommend North Winds Heating & Cooling.”

- Emily B.

Gas Furnace Maintenance in Okemos, MI 48864

“My technician Kavin did a great job today. He called prior to arrival, was very helpful/professional, gave suggestions and answered all of my questions.”

- John M.

Gas Furnace Replacement in Lansing, MI 48910

“The installers were on time and explained what they would be doing.. They cleaned up any area that they worked in. After the installation they went over everything we needed to know about our new furnace. I would highly recommend them for any work that you need done on your heating or cooling systems.”

- Chris S.

Gas Furnace Replacement in Lansing, MI 48910

“The installers were on time and explained what they would be doing.. They cleaned up any area that they worked in. After the installation they went over everything we needed to know about our new furnace. I would highly recommend them for any work that you need done on your heating or cooling systems.”

- Chris S.

Gas Furnace Repair in Mason, MI 48854

“We are always pleased with Justin Cunmulaj’s work. Justin is so hardworking, diligent, trustworthy, and dedicated to getting the job done correctly. We appreciate his time and work ethic. Thank you, Justin!”

- Tiffany R.

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