Excellent
North Winds Heating & Cooling Inc
Based on 1953 reviews
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Janet Kiley
The staff were very professional and experienced. Answered all my questions and communication lied with their schedule - really happy with the mini-split
Response from the owner:Thank you, Janet! We appreciate your kind words about our professional team and are glad to hear you're happy with the mini-split install. It was a pleasure working with you and we look forward to the next time we are able to help you!
Bridget Brennan
The Staff from the office personnel to the technicians, they are always professional, prompt and gave clear guidance on options to fix or replace my AC. I recommend them to my family and friends.
Response from the owner:Thank you, Bridget! We appreciate your kind words about our office staff and our technicians, we are glad to hear you found our guidance helpful. Your recommendation means a lot to us and we look forward to working with you again!
Jana Aaro
Rick was awesome. Going to be using you guys for repair soon. He diagnosed our AC to figure out what is wrong.
Response from the owner:Thank you, Jana! We're glad to hear that Rick provided you with great service in diagnosing your AC. We look forward to assisting you with the repairs soon, give our office a call if you have any questions in the mean time!
Diane Olmstead
North Winds always does a very thorough job with the maintenance of our furnace and AC. Our technician was Rick, and he was very knowledgeable and helpful with questions I had about dehumidifiers. I’m sorry he had to be the bearer of bad news with the hefty increase in the yearly maintenance plans that we have participated in for years. Overall I was very pleased with the service Rick provided.
Response from the owner:Thank you, Diane, for your kind words! We appreciate your loyalty and are glad to hear that Rick was able to assist you with your questions. Your satisfaction is important to us, and we look forward to continuing to serve you.
Tina Root
Peter and Todd was wonderful. They kept me updated at what they was doing and then they had to come back the next day and the finished it all. They were very polite. I couldn’t have asked for 2 better workers than them. They was excellent.
Response from the owner:Thank you, Tina! We're glad to hear that Peter and Todd provided excellent service and kept you informed throughout the process. Your kind words mean a lot to us!
F P
Excellent service! They were prompt and professional in completing a furnace inspection!
Response from the owner:Thank you! We appreciate your kind words about our prompt and professional service during your furnace inspection. We look forward to working with you in the future!
James Richard
Easy to schedule. Were promptly on time, texted me a photo of the person doing my service, were neat, complete and quick.
Response from the owner:Thank you, James! We're glad to hear you found scheduling easy and appreciated our team's promptness and professionalism. Your feedback means a lot to us!
Alexandra Shock
The team (Todd, Willis, Peter, and Don) at North Winds was wonderful to work with. They were easy to communicate with and did an excellent job installing our new furnace and running a new supply and return. I would happily choose them to do more work for my home in the future.
Response from the owner:Thank you, Alexandra! We're so glad to hear you had a great experience with Todd, Willis, Peter, and Don. Your satisfaction means a lot to us, and we look forward to working with you again in the future!
Michael Fischer
Response from the owner:Thank you, Michael, for taking the time to leave a review. We appreciate your feedback!
Susan Combs
Friendly, knowledgeable service!
Response from the owner:Thank you, Susan! We're glad to hear you enjoyed our friendly and knowledgeable service. We appreciate your business and look forward to working with you more!


Gas Furnace Repair in Lansing, MI 48911

“Excellent service! My furnace went out and I called to see if I could schedule someone to come and look at it. I didn’t expect same day service. In fact, less than 4 hours later, they replaced the broken part and I have heat again. Justin was professional and courtesy. I’m so impressed! Thank you.”

- Darcy T.

Gas Furnace Maintenance in Holt, MI 48842

“The communication with the company on setting up a service call was great. The service tech, Kevin, was knowledgeable and courteous.”

- Dave B.

Gas Furnace Repair in East Lansing, MI 48823

“On Sunday Dec 8, the new thermostat installed by Northwind on Friday the 6th locked me out as I attempted to program it. It had somehow become stuck on the temperature 66 leaving the house cold on a winter day., which was particularly uncomfortable because I had a respiratory illness. Usually a service call requires a $250 fee. But when I spoke to the service tech, Justin, and explained the circumstance, he told me that there would be no charge given so recent an installation, and that he would come to my home quickly to remedy the situation. Justin was a consummate professional in manner and kindness, instructing me on every detail about how to use the new thermostat. He had some difficulty himself getting it to “on stick” and it took some research online to figure out the problem and reset the thermostat.

I am grateful to Justin and to Northwind for being not only reliable, but kind and flexible to the situation at hand.

I highly recommend Northwind as a service provider.”

- Constance E.

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