Excellent
North Winds Heating & Cooling Inc4.9
Based on 2126 reviews
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Sue R.
19 hours ago
Tyler J. was professional, friendly and very accommodating. After he had finished, I realized I had forgotten to tell him to do one more thing. He happily got all of his tools back out and went back in and did the additional task with a smile on his face! Thank you, Tyler!
Eileen Gust
21 hours ago
Nice professional and one think I can not stress enough is putting on clean booties coming and going THANK YOU, I dont want the rest of the infected countryside in my house on my floors. Honesty and suggestions.thank you.
JS Lauerman
2 days ago
My furnace was extremely slow to ignite, which was the original reason to call for service, because I wasn’t comfortable waiting long enough, not knowing it needed just a while longer. Still, part of the service included checking for gas leaks, for which I was very thankful when one near the electrical panel was found. I had work done perhaps three years ago and had no idea I had a leak. Eric did awesome, including a Union joint where there had been none in a tight corner. In finishing his evaluation of the furnace, Eric made a simple adjustment to the fan and had me check the vents, besides cleaning a little bit and checking to be sure that it stayed running. What Eric did not do is try to sell me a new furnace: I appreciate Eric’s integrity, and he definitely appeared to have an aptitude for the work.
Michael Black
2 days ago
Northwinds has gone the extra mile in getting the parts and doing the work done to get us heat again. Great job Justin and the entire team.
Response from the owner:Thank you, Michael, for your kind words and recognition of Justin and the team's hard work; we’re glad to have helped you get your heat back on! We appreciate you choosing North Winds for your heating and cooling needs!
Cheryl Phelps
2 days ago
Did an outstanding job. Friendly and efficient.Great service!
Response from the owner:Thank you, Cheryl, for your kind words about our friendly and efficient service; we truly appreciate your feedback!
Barbara Bebout
3 days ago
Chase Warren was amazing and the service was outstanding. I wouldn’t use any other company
Response from the owner:Thank you, Barbara! We truly appreciate your kind words about Justin and the team's dedication to customer experience. It's great to hear you had an amazing experience with us and we look forward to serving you again!
David Boes
4 days ago
Professional and tidy. Have used for many years---new system, maintenance, repairs. Stand behind their work. Technicians have always been thorough and communicate well. Business is conducted in a professional manner. I am pleased they are still a local company, not succumbing to private equity
Response from the owner:Thank you, David, for your kind words and loyalty over the years; we're glad to hear our technicians have consistently provided thorough and clear communication. Thank you for choose North Winds!
suzanne decocq
6 days ago
Gavyn was very polite and informative. Thank you North Winds for such great service.
Response from the owner:Thank you, Suzanne! We're glad to hear that Gavyn provided you with polite and informative service. We appreciate your kind words about North Winds!
Mark De Guire
6 days ago
Technician Eric and his assistant were thoroughly professional, knowledgable, and efficient. Eric called ahead about twenty minutes before he arrived, and answered all my questions. Overall I am very satisfied.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians professionalism and efficiency. It's great to hear that you had a satisfying experience.
Mark Majeske
6 days ago
Cody and another technician (sorry I cannot remember his name) came to my home yesterday to evaluate my 29-year-old furnace. They spent about 1 1/2 hours cleaning and evaluating the furnace, and they fixed an issue that caused it to shut down after several minutes of operation. They changed my high-efficiency furnace filter and the evaporator pad on the humidifier. They were polite, extremely knowledgeable, and cleaned up after they finished. They explained that my furnace is older and won't last forever, but I didn't feel pressured to buy a new one. Great company and great service. Highly recommended.
Response from the owner:Thank you, Mark! We appreciate your kind words about our technicians. It's great to hear that you had a positive experience with the furnace evaluation and service. Your recommendation means a lot to us!


Gas Furnace Maintenance in Mason, MI 48854

“Cody was fantastic to work with. He was friendly, helpful, and clearly knowledgeable about what he was doing. When he diagnosed the issue with our furnace and realized we needed a part, he called around to find one that was available the same day so we could get our heat back on. He even drove out to pick it up. We really appreciated his effort, his professionalism, and how genuinely he cared about getting things working for us. Highly recommend!”

- Kate S.

Gas Furnace Replacement in Lansing, MI 48917

“Russ Kesterson was honest and was not trying to sell us anything we did not need. Todd Bates and his team was very professional. They installed a new furnace, disim duck work and installed a new a c unit. They said their first priority was to have the furnace up and running before they left on the first day to make sure we had heat that night. Anyone who came to our house was on time very pleasant and professional.”

- Jacob E.

Gas Furnace Repair in Okemos, MI 44864

“We called Northwinds this morning for a service call and they were able to schedule us for a same appointment. Art & Todd were our service team. They were able to address the issue we had quickly and expertly and overall did a great job. Thankyou.”

- John D.

Gas Furnace Repair in Okemos, MI 48864

“Allen was very professional when he came out to address an issue of our furnace pushing out cold air instead of hot even though all the settings were for heat. We are now back to a warn house in this first cold day of fall.”

- Candace B.

Gas Furnace Repair in Holt, MI 48842

“I ran into an issue with my furnace at around 10pm. I called North Winds at 11am the next day and they put me right on the schedule for the same day. Allen and his partner showed up at around 3pm. Allen was very communicative on what the issue was and got the part replaced right away. They ensured the system was working several times before leaving. Great team and great company! Will definitely call them for future issues!”

- Christopher H.

Boiler Repair in Williamston, MI 48895

“Thank you to Allen for the time he spent explaining what was happening with our ancient boiler!
I thought for sure we were in for a new install but a diagnosis was made and in 2 short visits our boiler is heating again!
Thank you to Allen for your professionalism, patience and for being so personable.”

- Patricia M.

Gas Furnace Repair in Lansing, MI 48912

“Rick & Tyler were exceptionally polite and helpful. Diagnosed what the problem was with our furnace and were able to take care of it within an hour.
I would highly recommend North Winds Heating & Cooling for furnace & air conditioner needs.”

- Margaret P.

Gas Furnace Installation in Other 49277

“Russ / Todd / Art / Peter were very professional and knowledgeable. All did a wonderful job with installation of a furnace on my first home. I would give 10 stars if I could.”

- BRIAN J.

Other Replacement in Williamston, MI 48895

“Todd and Peter did a phenomenal job. We had a new furnace and air conditioner installed along with all new duct work. We had a very complicated set up with two additions that did not have the venting/duct work set up correctly. There was tons of work to be done! They were very informative of the process and cognizant of any special handling needed (i.e. pets and tile flooring). Overall, they were the best team to work with!”

- Jessica P.

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