Excellent
North Winds Heating & Cooling Inc
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Stephen Walters
I recently purchased and had a Trane furnace installed by North Winds Heating and Cooling, and the entire experience was excellent from start to finish.

I originally called them for a second opinion after another heating and cooling company diagnosed my furnace, and I am very glad I did. Nate, the salesman who came out initially, was friendly, knowledgeable, and came across as genuinely honest, taking the time to explain everything clearly without any pressure.

On installation day, Lon and Will did an outstanding job. They were polite, professional, worked faster than promised, and left the workspace cleaner than they found it. The pricing from North Winds was very competitive compared to other quotes I received, and the quality of work exceeded my expectations.

Based on this experience, I will absolutely use North Winds Heating and Cooling in the future.
Response from the owner:Thank you, Stephen, for your kind words! We're glad to hear you had such a positive experience with Nate, Lon, and Will. Your satisfaction means a lot to us, and we look forward to helping you again in the future!
Silas Bowden
Eric was great! Best technician I’ve met, thorough I would highly recommend him and his service, very knowledgeable a willing to answer questions.
Response from the owner:Thank you, Silas! We're glad to hear you had such a positive experience with Eric. His dedication and knowledge truly make a difference. We appreciate your recommendation!
Joanne Goldbort
Response from the owner:Thank you, Joanne, for your review! We appreciate your support and value your feedback.
Hiram Miller
Our experience with Northwinds Heating & Cooling was exceptional from start to finish. Their team provided friendly and professional service throughout the entire process, from the initial phone call and ordering through the seamless delivery and installation. We were particularly impressed with our installers, Todd and Allen, who were not only courteous but also demonstrated exemplary workmanship. They left our home clean and tidy, completing the installation with the utmost care and professionalism.

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I recently had to contact them about an issue with my furnace. Their technician Chase was friendly and professional. He found the issue, explained what was wrong, and resolved it quickly. 5 stars!
Response from the owner:Thank you, Hiram! We're so glad to hear about your exceptional experience with our team. It's great to know that Todd, Allen, and Chase provided you with friendly and professional service. We truly appreciate your feedback and support!
Nancy Crown
Have always had great service from North Winds - highly recommend. My tech today was Chase, and he was great!
Response from the owner:Thank you, Nancy! We're glad to hear you had a great experience with Chase and appreciate your recommendation.
Michael Feehan
I would recommend to anyone. They were reliable and professional with competitive pricing. Kevin and Eric were very professional!
Response from the owner:Thank you, Michael! We appreciate your recommendation and are glad to hear that you found our team, including Kevin and Eric, to be professional and reliable. Your support means a lot to us!
Lena Bailey
Rick came out to service our furnace recently and through his thorough diagnostics was able to have our heat blowing out at regular consistency (we were having issues with it starting and stopping - outside of changing the filter). Thank you Rick! We will reach back out for any future needs and we would highly recommend North Winds.
Response from the owner:Thank you, Lena! We're glad to hear that Rick was able to resolve the issues with your furnace. We appreciate your recommendation and look forward to assisting you with any future needs.
Gib King
Todd and Art made a gre a team. Went the extra mile or miles to get us a new furnace and water heater. Stuck around long enough to make sure everything worked properly. Job well done and super friendly and fun guys.Great attention to detail. Obvious pride in their work. Would go nowhere else for maintenance or installation.
Response from the owner:Thank you, Gib! We appreciate your kind words about Todd and Art. It's great to hear that their dedication and attention to detail made such a positive impact on your experience. Your support means a lot to us!
Matt McCormick
We had an emergency furnace repair and North Winds was very helpful. Peter and Todd came out extremely promptly and replaced our old furnace with a brand new, energy efficient one. They were both very friendly and helpful, as well as professional and thorough in their work. Nate was also great as the sales representative who talked us through our options. Highly recommend North Winds for all your heating and cooling needs!
Response from the owner:Thank you, Matt, for your wonderful review! We're glad to hear that Peter, Todd, and Nate provided you with prompt and professional service. Your recommendation means a lot to us!
Amy Poglese
Our technician Rick was great. He was very thorough and explained clearly all information.
Response from the owner:Thank you, Amy, for your kind words! We're glad to hear that Rick provided you with thorough and clear information. Your feedback means a lot to us!


Air Conditioner Maintenance in Lansing, MI 48912

“Kavin, the technician was friendly and knowledgeable. Called and gave me a heads up with a time estimate for his arrival. He worked quietly and efficiently. Answered my questions and was good with the dogs.”

- Mara S.

Air Conditioner Maintenance in Holt, MI 48842

“Allen Hartstuff did a great job with my maintenance. He was friendly, helpful, knowledgeable and efficient. I look forward to working with him again in the future.”

- Beth F.

Gas Furnace Repair in Mason, MI 48854

“Cody worked very hard all afternoon to repair our furnace, having to locate a part & then doing the routine 6 months air conditioner check up. He was knowledgeable & filled us in often with what he was doing.”

- Connie G.

Ductless Mini-Split Repair in Lansing, MI 48910

“I want to express my extreme gratitude for the repair of our Mini-Split system. We are ecstatic. To have the indoor unit in the living room actually putting out warm/hot air is wonderful. And we can feel it at "people sitting level" too. The other two indoor units, one in the basement and one in an upstairs bedroom, are also now working and working well. Please express my Thanks to the North Winds team/crew that repaired the system. They were professional, pleasant, and thorough in solving the problem. Of course, I would highly recommend North Winds to friends and family.

Kind Regards”

- Carolyn G.

Gas Furnace Replacement in East Lansing, MI 48823

“Peter and Todd were a great duo. I live in an old house and the did a great job troubleshooting, keeping me informed and overall were just great guys. I also felt very safe while they worked in the house. I would recommend them to my family and friends!”

- Nicole N.

Gas Furnace Maintenance in East Lansing, MI 48913

“Outstanding service. Showed up at scheduled time. Called 30 minutes before appointment to make sure I was home. The technician Kavin was very polite and professional. Did a great job and alerted me to some issues that will need to be addressed in the future but are ok for now. Other companies would have tried to scare you into having to fix everything now. Very honest technician and company.”

- Gary S.

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