Excellent
North Winds Heating & Cooling Inc
Based on 1940 reviews
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Gary Williams
On time, with booties. Very professional. Explained what he was doing.
Response from the owner:Thank you for the kind review!
Jane Cloutier
Technician was very helpful and careful, and answered sll my questions.
Response from the owner:Thank you, Jane! We're glad to hear that the technician was helpful and attentive to your questions. Your feedback means a lot to us!
Qi Yue
The response speed is very fast, communication is smooth, the charges are reasonable, and it is friendly for owners of rental properties.
Response from the owner:Thank you, Qi! We appreciate your positive feedback on our quick response time and smooth communication. It's great to hear that you found our services reasonable and friendly for rental property owners.
Carolyn
Very professional, on time, very reasonable price
Response from the owner:Thank you, Carolyn! We appreciate your kind words. We look forward to working with you again! Thank you for the review!
Dj Zandstra
Response from the owner:Thank you, Dj, for taking the time to leave a review. Your feedback is appreciated! Have a fantastic weekend!
Kelsey Dowty
Russ was professional, respectful, and took the time to answer all my questions thoroughly. The prices were very reasonable. I felt Russ was transparent about the process.

As a woman, I’ve often felt dismissed and not taken seriously when working with contractors, including experiencing uncomfortable situations where boundaries weren’t always respected. That was not the case here at all, and I really appreciated the professionalism and respect throughout the entire interaction.

That level of professionalism made a big difference. I highly recommend this company.
Response from the owner:Thank you, Kelsey! We appreciate your kind words about Russ and are glad to hear that you felt respected and valued during your interaction. Your recommendation means a lot to us!
Therese Breuninger
Technician Tyler did a great job explaining to me what he checks on a furnace that needs repair.
Response from the owner:Thank you, Therese! We're glad to hear that Tyler provided you with clear explanations about the furnace repairs. We appreciate your feedback!
TL P
Such a great company to work with. Very dependable.
Response from the owner:Thank you, we're glad to hear that you find us dependable. We appreciate your support and look forward to continuing our work together.
Jacob Bond
North Winds (Nate, Peter, Todd) installed new 97% Trane heating and 80k BTU AC systems and Honeywell thermostat. They also improved existing duct work. We’re looking forward to a more comfortable and energy efficient home.
Response from the owner:Thank you, Jacob! We're glad to hear that Nate, Peter, and Todd were able to help you with your new heating and cooling systems. It's great to know you're looking forward to a more comfortable and energy-efficient home.
Jason Bates
3/19 complete HVAC install. Todd, Art and Pete installed new furnace and AC for me. Had Todd and Art on day one and both were extremely friendly and knowledgeable. Todd walked me through everything both on the heating and cooling side, and answered every question I had

Art was super friendly and did a great job on the install along with Todd.

Pete was with Todd and Art on day 2 and got the AC moving quickly and helped me get setup on my new Honeywell tstat app. Very easy to use again Pete answered all my questions.

Great team, great finished product and I’m extremely happy with the results. This is very important because of such a large financial investment. I already referred a coworker of mine who happens to also need a complete HVAC replacement.

3/24/26 update. Inspection of new Furnace and AC passed. The inspector mentioned at least three times how fine of a job Northwinds did. He said that he could tell extreme care with safety in mind was displayed in the workmanship.
Response from the owner:Thank you, Jason, for your wonderful feedback! We're glad to hear that Todd, Art, and Pete provided you with friendly and knowledgeable service during your HVAC installation. It means a lot to us that you’re happy with the results and have already referred a coworker. We appreciate your trust and support!


HVAC New Construction Replacement in Other 49251

“Absolute, top-notch integrity could not have asked for any better service. Very professional Very knowledgeable They do what they say they're going to do. Best quality workmanship available I would personally recommend them before anybody Thank you north winds!”

- Donovan H.

Gas Furnace Installation in Other 48879

“From start to finish everything was excellent! Russ, Eric, Art, Todd, and Allen are top notch professionals, and just plain nice guys. We would never think of calling anyone but North Winds to work on our HVAC. Looking forward to having new A/C and Hot Water Heater installed soon.”

- Karri G.

Gas Furnace Maintenance in Mason, MI 48854

“Cody was fantastic to work with. He was friendly, helpful, and clearly knowledgeable about what he was doing. When he diagnosed the issue with our furnace and realized we needed a part, he called around to find one that was available the same day so we could get our heat back on. He even drove out to pick it up. We really appreciated his effort, his professionalism, and how genuinely he cared about getting things working for us. Highly recommend!”

- Kate S.

Gas Furnace Replacement in Lansing, MI 48917

“Russ Kesterson was honest and was not trying to sell us anything we did not need. Todd Bates and his team was very professional. They installed a new furnace, disim duck work and installed a new a c unit. They said their first priority was to have the furnace up and running before they left on the first day to make sure we had heat that night. Anyone who came to our house was on time very pleasant and professional.”

- Jacob E.

Gas Furnace Repair in Okemos, MI 44864

“We called Northwinds this morning for a service call and they were able to schedule us for a same appointment. Art & Todd were our service team. They were able to address the issue we had quickly and expertly and overall did a great job. Thankyou.”

- John D.

Gas Furnace Repair in Okemos, MI 48864

“Allen was very professional when he came out to address an issue of our furnace pushing out cold air instead of hot even though all the settings were for heat. We are now back to a warn house in this first cold day of fall.”

- Candace B.

Gas Furnace Repair in Holt, MI 48842

“I ran into an issue with my furnace at around 10pm. I called North Winds at 11am the next day and they put me right on the schedule for the same day. Allen and his partner showed up at around 3pm. Allen was very communicative on what the issue was and got the part replaced right away. They ensured the system was working several times before leaving. Great team and great company! Will definitely call them for future issues!”

- Christopher H.

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