Excellent
North Winds Heating & Cooling Inc
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Stephen Walters
I recently purchased and had a Trane furnace installed by North Winds Heating and Cooling, and the entire experience was excellent from start to finish.

I originally called them for a second opinion after another heating and cooling company diagnosed my furnace, and I am very glad I did. Nate, the salesman who came out initially, was friendly, knowledgeable, and came across as genuinely honest, taking the time to explain everything clearly without any pressure.

On installation day, Lon and Will did an outstanding job. They were polite, professional, worked faster than promised, and left the workspace cleaner than they found it. The pricing from North Winds was very competitive compared to other quotes I received, and the quality of work exceeded my expectations.

Based on this experience, I will absolutely use North Winds Heating and Cooling in the future.
Response from the owner:Thank you, Stephen, for your kind words! We're glad to hear you had such a positive experience with Nate, Lon, and Will. Your satisfaction means a lot to us, and we look forward to helping you again in the future!
Silas Bowden
Eric was great! Best technician I’ve met, thorough I would highly recommend him and his service, very knowledgeable a willing to answer questions.
Response from the owner:Thank you, Silas! We're glad to hear you had such a positive experience with Eric. His dedication and knowledge truly make a difference. We appreciate your recommendation!
Joanne Goldbort
Response from the owner:Thank you, Joanne, for your review! We appreciate your support and value your feedback.
Hiram Miller
Our experience with Northwinds Heating & Cooling was exceptional from start to finish. Their team provided friendly and professional service throughout the entire process, from the initial phone call and ordering through the seamless delivery and installation. We were particularly impressed with our installers, Todd and Allen, who were not only courteous but also demonstrated exemplary workmanship. They left our home clean and tidy, completing the installation with the utmost care and professionalism.

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I recently had to contact them about an issue with my furnace. Their technician Chase was friendly and professional. He found the issue, explained what was wrong, and resolved it quickly. 5 stars!
Response from the owner:Thank you, Hiram! We're so glad to hear about your exceptional experience with our team. It's great to know that Todd, Allen, and Chase provided you with friendly and professional service. We truly appreciate your feedback and support!
Nancy Crown
Have always had great service from North Winds - highly recommend. My tech today was Chase, and he was great!
Response from the owner:Thank you, Nancy! We're glad to hear you had a great experience with Chase and appreciate your recommendation.
Michael Feehan
I would recommend to anyone. They were reliable and professional with competitive pricing. Kevin and Eric were very professional!
Response from the owner:Thank you, Michael! We appreciate your recommendation and are glad to hear that you found our team, including Kevin and Eric, to be professional and reliable. Your support means a lot to us!
Lena Bailey
Rick came out to service our furnace recently and through his thorough diagnostics was able to have our heat blowing out at regular consistency (we were having issues with it starting and stopping - outside of changing the filter). Thank you Rick! We will reach back out for any future needs and we would highly recommend North Winds.
Response from the owner:Thank you, Lena! We're glad to hear that Rick was able to resolve the issues with your furnace. We appreciate your recommendation and look forward to assisting you with any future needs.
Gib King
Todd and Art made a gre a team. Went the extra mile or miles to get us a new furnace and water heater. Stuck around long enough to make sure everything worked properly. Job well done and super friendly and fun guys.Great attention to detail. Obvious pride in their work. Would go nowhere else for maintenance or installation.
Response from the owner:Thank you, Gib! We appreciate your kind words about Todd and Art. It's great to hear that their dedication and attention to detail made such a positive impact on your experience. Your support means a lot to us!
Matt McCormick
We had an emergency furnace repair and North Winds was very helpful. Peter and Todd came out extremely promptly and replaced our old furnace with a brand new, energy efficient one. They were both very friendly and helpful, as well as professional and thorough in their work. Nate was also great as the sales representative who talked us through our options. Highly recommend North Winds for all your heating and cooling needs!
Response from the owner:Thank you, Matt, for your wonderful review! We're glad to hear that Peter, Todd, and Nate provided you with prompt and professional service. Your recommendation means a lot to us!
Amy Poglese
Our technician Rick was great. He was very thorough and explained clearly all information.
Response from the owner:Thank you, Amy, for your kind words! We're glad to hear that Rick provided you with thorough and clear information. Your feedback means a lot to us!


Water Heater Installation in Lansing, MI 48912

“Lon & Willis were great. The installation was more complicated than anticipated and they handled it with skill and grace. Willis even commented on the good smells from our home cooking! A class act.

North Winds honored the original quote which is appreciated.”

- Joe M.

Gas Furnace Maintenance in Mason, MI 48854

“Cody and Allen did a wonderful job! Arrived during my scheduled window, very courteous (wore shoe coverings) and explained in detail all of their findings. Very thorough and excellent customer service. Thank you, North Winds!”

- Rebecca F.

Other Repair in Haslett, MI 48840

“Rick was on time, courteous, and knowledgeable. His explanations were clear and his advice was on target. We look forward to continuing to work with him and with your company.”

- Mark D.

Gas Furnace Maintenance in Mason, MI 48854

“Cody came expecting to do the routine maintenance & found some gas leaks . He worked very hard to fix our furnace & was very thorough!”

- Connie G.

Gas Furnace Replacement in Holt, MI 48842

“Don was professional and efficient with installing our new furnace and A/C. The technicians left no mess when they left the house and ensured that we were satisfied with our new equipment. Very courteous and understanding of our busy schedule as well. Will definitely recommend Don/ North winds to everyone I know who is looking for furnace or A/C services!”

- Michelle O.

Gas Furnace Maintenance in Haslett, MI 48840

“Cody was respectful, knowledgeable, and efficient. He went above and beyond to take care of minor gas leaks and humidifier hose cleaning. I appreciate the call and text in advance and being on time. I would like him to come back for the next service.”

- James L.

Other Installation in Haslett, MI 48840

“These people are great! My estimator Russ was the reason why I chose to use this company. He was very patient and knowledgeable.
Tyler and Todd helped with the install and they did a great job.
I never once felt like this company couldn't be trusted. I can't say that about any of the competitors. Very happy with my final product!”

- Brian L.

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