Reviews

Let the reviews speak for themselves. I had the privilege of being employed at this company for a year and half, and I can confidently say it is the most integrity‑driven organization I have ever worked for. From the very first day, it was clear that honesty, professionalism, and genuine care for both employees and customers are at the heart of everything they do.
The technicians are truly exceptional—skilled, reliable, and dedicated to delivering top‑quality service every single time and the service manager strives to make them better in anyway he can. They all take pride in their work and treat every service call and install with the same level of respect and attention to detail, whether big or small.
Equally impressive are the office staff. Carolyn and Haley are the backbone of the North Winds install and servicing. They were always warm, welcoming, and incredibly efficient, ensuring that everything runs smoothly behind the scenes for installations and managing priority for customers.
Working here was not just a job—it was being part of a team that genuinely cares about the people they were helping.
The leadership (Barb, Phil and Billy) sets the tone with integrity and respect, and that culture flows through every department of North Winds.
If you’re considering doing business with this company, rest assured you’ll be treated with honesty, professionalism, and genuine care. I wholeheartedly recommend them and am proud to have been part of such a wonderful team at my time at North Winds.

Our technician Rick was great. He was very thorough and explained clearly all information.

Excellent experience from start to finish. Would highly recommend for your future furnace needs. Russ was very informative during the quoting process and install techs Don and Chase were professional and courteous. Would definitely use North Winds again!

Professional, timely and explained everything very thoroughly. Couldn’t ask for better service!

Wonderful service. Tyler was very kind, on time, and he explained the services my furnace needed. No pressure to buy new pieces for the furnace.

We called after hours and Chase the technician came to help. Sounded like he had a long day but was still kind and courteous even open to all my questions. The odd nature of the malfunction was confusing as their were no error codes yet it seemed hindered in lighting properly. He checked the gas levels then traced the pipes back to our meter, which had cracked open and had water freezing it into a solid block of ice. Told me to call my power company and showed me which valve to turn to restore gas to the furnace. He didn't fix my problem but he did show me where the real problem really was and for this we were thankful.

North Winds Heating & Cooling provided a very thorough inspection and clearly identified several important issues that needed attention. The technician explained everything in a straightforward way, documented the findings, and ensured I understood the options before moving forward. The level of detail and professionalism gave me confidence in the recommendations. Excellent service from start to finish.

I would highly recommend Northwinds Heating & Cooling. All of their staff was great! Nate did my estimate & had no problem with me texting him a "few" times with questions:) He was great! Todd & Art were the technicians and they were amazing! They were respectful of my house (1st snowfall of the year on the ground), knowledgeable & explained everything to me that I needed to know, including the new thermostat. They were very kind, not just to me but my cats too(They wanted to investigate Everything they were doing & escape every time they opened the door!) 😁 Definitely 5 stars!!

Rick was very personable and shared a good deal of information with me about why my boiler was not functioning. I appreciated his time and in depth details about the work being done. He had a great sense of humor as well!!