Excellent
North Winds Heating & Cooling Inc
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Nancy Crown
Have always had great service from North Winds - highly recommend. My tech today was Chase, and he was great!
Response from the owner:Thank you, Nancy! We're glad to hear you had a great experience with Chase and appreciate your recommendation.
Michael Feehan
I would recommend to anyone. They were reliable and professional with competitive pricing. Kevin and Eric were very professional!
Response from the owner:Thank you, Michael! We appreciate your recommendation and are glad to hear that you found our team, including Kevin and Eric, to be professional and reliable. Your support means a lot to us!
Lena Bailey
Rick came out to service our furnace recently and through his thorough diagnostics was able to have our heat blowing out at regular consistency (we were having issues with it starting and stopping - outside of changing the filter). Thank you Rick! We will reach back out for any future needs and we would highly recommend North Winds.
Response from the owner:Thank you, Lena! We're glad to hear that Rick was able to resolve the issues with your furnace. We appreciate your recommendation and look forward to assisting you with any future needs.
Gib King
Todd and Art made a gre a team. Went the extra mile or miles to get us a new furnace and water heater. Stuck around long enough to make sure everything worked properly. Job well done and super friendly and fun guys.Great attention to detail. Obvious pride in their work. Would go nowhere else for maintenance or installation.
Response from the owner:Thank you, Gib! We appreciate your kind words about Todd and Art. It's great to hear that their dedication and attention to detail made such a positive impact on your experience. Your support means a lot to us!
Matt McCormick
We had an emergency furnace repair and North Winds was very helpful. Peter and Todd came out extremely promptly and replaced our old furnace with a brand new, energy efficient one. They were both very friendly and helpful, as well as professional and thorough in their work. Nate was also great as the sales representative who talked us through our options. Highly recommend North Winds for all your heating and cooling needs!
Response from the owner:Thank you, Matt, for your wonderful review! We're glad to hear that Peter, Todd, and Nate provided you with prompt and professional service. Your recommendation means a lot to us!
Amy Poglese
Our technician Rick was great. He was very thorough and explained clearly all information.
Response from the owner:Thank you, Amy, for your kind words! We're glad to hear that Rick provided you with thorough and clear information. Your feedback means a lot to us!
Doug Dykstra
Response from the owner:Thank you, Doug, for the 5-star rating! We appreciate your support and look forward to serving you again.
sarah thelen
Excellent experience from start to finish. Would highly recommend for your future furnace needs. Russ was very informative during the quoting process and install techs Don and Chase were professional and courteous. Would definitely use North Winds again!
Response from the owner:Thank you, Sarah! We're glad to hear you had an excellent experience and appreciate your kind words about Russ, Don, and Chase. Your recommendation means a lot to us!
Bethany Deschaine
Professional, timely and explained everything very thoroughly. Couldn’t ask for better service!
Response from the owner:Thank you, Bethany, for your wonderful feedback! We're glad to hear you had a positive experience and appreciate your kind words about our team's thoroughness and professionalism.
federica brandizzi
Wonderful service. Tyler was very kind, on time, and he explained the services my furnace needed. No pressure to buy new pieces for the furnace.
Response from the owner:Thank you, Federica, for your kind words! We're glad to hear that Tyler provided you with excellent service and clear explanations without any pressure. Your satisfaction means a lot to us!


Gas Furnace Repair in East Lansing, MI 48823

“On Sunday Dec 8, the new thermostat installed by Northwind on Friday the 6th locked me out as I attempted to program it. It had somehow become stuck on the temperature 66 leaving the house cold on a winter day., which was particularly uncomfortable because I had a respiratory illness. Usually a service call requires a $250 fee. But when I spoke to the service tech, Justin, and explained the circumstance, he told me that there would be no charge given so recent an installation, and that he would come to my home quickly to remedy the situation. Justin was a consummate professional in manner and kindness, instructing me on every detail about how to use the new thermostat. He had some difficulty himself getting it to “on stick” and it took some research online to figure out the problem and reset the thermostat.

I am grateful to Justin and to Northwind for being not only reliable, but kind and flexible to the situation at hand.

I highly recommend Northwind as a service provider.”

- Constance E.

Gas Furnace Maintenance in East Lansing, MI 48823

“Allen clearly explained everything he checked, and even said I didn't need to change the filter for a couple months. I appreciated his honesty and kind manner.”

- Meegan H.

Gas Furnace Maintenance in Okemos, MI 48864

“Allen H. Was a great tech! Very friendly, asked good questions and completed the check up in a competent, timely manner. Been working with North Winds for several years now and am always satisfied!!”

- James O.

Gas Furnace Maintenance in Holt, MI 48842

“Arrived early, very professional, gave a thorough explanation of my options and things that I hadn’t thought about needing. Highly recommend.”

- Stephen S.

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