Excellent
North Winds Heating & Cooling Inc
Based on 1940 reviews
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Gary Williams
On time, with booties. Very professional. Explained what he was doing.
Response from the owner:Thank you for the kind review!
Jane Cloutier
Technician was very helpful and careful, and answered sll my questions.
Response from the owner:Thank you, Jane! We're glad to hear that the technician was helpful and attentive to your questions. Your feedback means a lot to us!
Qi Yue
The response speed is very fast, communication is smooth, the charges are reasonable, and it is friendly for owners of rental properties.
Response from the owner:Thank you, Qi! We appreciate your positive feedback on our quick response time and smooth communication. It's great to hear that you found our services reasonable and friendly for rental property owners.
Carolyn
Very professional, on time, very reasonable price
Response from the owner:Thank you, Carolyn! We appreciate your kind words. We look forward to working with you again! Thank you for the review!
Dj Zandstra
Response from the owner:Thank you, Dj, for taking the time to leave a review. Your feedback is appreciated! Have a fantastic weekend!
Kelsey Dowty
Russ was professional, respectful, and took the time to answer all my questions thoroughly. The prices were very reasonable. I felt Russ was transparent about the process.

As a woman, I’ve often felt dismissed and not taken seriously when working with contractors, including experiencing uncomfortable situations where boundaries weren’t always respected. That was not the case here at all, and I really appreciated the professionalism and respect throughout the entire interaction.

That level of professionalism made a big difference. I highly recommend this company.
Response from the owner:Thank you, Kelsey! We appreciate your kind words about Russ and are glad to hear that you felt respected and valued during your interaction. Your recommendation means a lot to us!
Therese Breuninger
Technician Tyler did a great job explaining to me what he checks on a furnace that needs repair.
Response from the owner:Thank you, Therese! We're glad to hear that Tyler provided you with clear explanations about the furnace repairs. We appreciate your feedback!
TL P
Such a great company to work with. Very dependable.
Response from the owner:Thank you, we're glad to hear that you find us dependable. We appreciate your support and look forward to continuing our work together.
Jacob Bond
North Winds (Nate, Peter, Todd) installed new 97% Trane heating and 80k BTU AC systems and Honeywell thermostat. They also improved existing duct work. We’re looking forward to a more comfortable and energy efficient home.
Response from the owner:Thank you, Jacob! We're glad to hear that Nate, Peter, and Todd were able to help you with your new heating and cooling systems. It's great to know you're looking forward to a more comfortable and energy-efficient home.
Jason Bates
3/19 complete HVAC install. Todd, Art and Pete installed new furnace and AC for me. Had Todd and Art on day one and both were extremely friendly and knowledgeable. Todd walked me through everything both on the heating and cooling side, and answered every question I had

Art was super friendly and did a great job on the install along with Todd.

Pete was with Todd and Art on day 2 and got the AC moving quickly and helped me get setup on my new Honeywell tstat app. Very easy to use again Pete answered all my questions.

Great team, great finished product and I’m extremely happy with the results. This is very important because of such a large financial investment. I already referred a coworker of mine who happens to also need a complete HVAC replacement.

3/24/26 update. Inspection of new Furnace and AC passed. The inspector mentioned at least three times how fine of a job Northwinds did. He said that he could tell extreme care with safety in mind was displayed in the workmanship.
Response from the owner:Thank you, Jason, for your wonderful feedback! We're glad to hear that Todd, Art, and Pete provided you with friendly and knowledgeable service during your HVAC installation. It means a lot to us that you’re happy with the results and have already referred a coworker. We appreciate your trust and support!


Gas Furnace Maintenance in Okemos, MI 48864

“Allen H. Was a great tech! Very friendly, asked good questions and completed the check up in a competent, timely manner. Been working with North Winds for several years now and am always satisfied!!”

- James O.

Gas Furnace Maintenance in Holt, MI 48842

“Arrived early, very professional, gave a thorough explanation of my options and things that I hadn’t thought about needing. Highly recommend.”

- Stephen S.

Gas Furnace Replacement in Lansing, MI 48910

“From start to finish, the employees they sent out were prompt, kind, and professional. I never felt pressured to buy something unnecessary.”

- Colt B.

Gas Furnace Replacement in Okemos, MI 48864

“Lon and Peter installed a replacement furnace for me. They did an amazing job and were very helpful and patient with my questions. It was a great experience!”

- Shannon D.

Gas Fireplace Maintenance in East Lansing, MI 48808

“Rick arrived during the appropriate timeframe. He was very professional and polite. We were having issues with our gas fireplace staying lit. He was able to fix it fairly quickly by performing a maintenance service. He took extra care to keep everything clean by wearing shoe booties and using a tarp during the service. He even took the time to replace the fake embers & add some new ones we had on hand. The fireplace is working great and looks brand new!”

- Kristy S.

Gas Furnace Maintenance in Okemos, MI 48864

“Cody, is knowledgeable and experienced makes suggestions of immediate action and solutions that will be needed down the road. He is also very helpful”

- Juan M.

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