Excellent
North Winds Heating & Cooling Inc
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Stephen Walters
I recently purchased and had a Trane furnace installed by North Winds Heating and Cooling, and the entire experience was excellent from start to finish.

I originally called them for a second opinion after another heating and cooling company diagnosed my furnace, and I am very glad I did. Nate, the salesman who came out initially, was friendly, knowledgeable, and came across as genuinely honest, taking the time to explain everything clearly without any pressure.

On installation day, Lon and Will did an outstanding job. They were polite, professional, worked faster than promised, and left the workspace cleaner than they found it. The pricing from North Winds was very competitive compared to other quotes I received, and the quality of work exceeded my expectations.

Based on this experience, I will absolutely use North Winds Heating and Cooling in the future.
Response from the owner:Thank you, Stephen, for your kind words! We're glad to hear you had such a positive experience with Nate, Lon, and Will. Your satisfaction means a lot to us, and we look forward to helping you again in the future!
Silas Bowden
Eric was great! Best technician I’ve met, thorough I would highly recommend him and his service, very knowledgeable a willing to answer questions.
Response from the owner:Thank you, Silas! We're glad to hear you had such a positive experience with Eric. His dedication and knowledge truly make a difference. We appreciate your recommendation!
Joanne Goldbort
Response from the owner:Thank you, Joanne, for your review! We appreciate your support and value your feedback.
Hiram Miller
Our experience with Northwinds Heating & Cooling was exceptional from start to finish. Their team provided friendly and professional service throughout the entire process, from the initial phone call and ordering through the seamless delivery and installation. We were particularly impressed with our installers, Todd and Allen, who were not only courteous but also demonstrated exemplary workmanship. They left our home clean and tidy, completing the installation with the utmost care and professionalism.

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I recently had to contact them about an issue with my furnace. Their technician Chase was friendly and professional. He found the issue, explained what was wrong, and resolved it quickly. 5 stars!
Response from the owner:Thank you, Hiram! We're so glad to hear about your exceptional experience with our team. It's great to know that Todd, Allen, and Chase provided you with friendly and professional service. We truly appreciate your feedback and support!
Nancy Crown
Have always had great service from North Winds - highly recommend. My tech today was Chase, and he was great!
Response from the owner:Thank you, Nancy! We're glad to hear you had a great experience with Chase and appreciate your recommendation.
Michael Feehan
I would recommend to anyone. They were reliable and professional with competitive pricing. Kevin and Eric were very professional!
Response from the owner:Thank you, Michael! We appreciate your recommendation and are glad to hear that you found our team, including Kevin and Eric, to be professional and reliable. Your support means a lot to us!
Lena Bailey
Rick came out to service our furnace recently and through his thorough diagnostics was able to have our heat blowing out at regular consistency (we were having issues with it starting and stopping - outside of changing the filter). Thank you Rick! We will reach back out for any future needs and we would highly recommend North Winds.
Response from the owner:Thank you, Lena! We're glad to hear that Rick was able to resolve the issues with your furnace. We appreciate your recommendation and look forward to assisting you with any future needs.
Gib King
Todd and Art made a gre a team. Went the extra mile or miles to get us a new furnace and water heater. Stuck around long enough to make sure everything worked properly. Job well done and super friendly and fun guys.Great attention to detail. Obvious pride in their work. Would go nowhere else for maintenance or installation.
Response from the owner:Thank you, Gib! We appreciate your kind words about Todd and Art. It's great to hear that their dedication and attention to detail made such a positive impact on your experience. Your support means a lot to us!
Matt McCormick
We had an emergency furnace repair and North Winds was very helpful. Peter and Todd came out extremely promptly and replaced our old furnace with a brand new, energy efficient one. They were both very friendly and helpful, as well as professional and thorough in their work. Nate was also great as the sales representative who talked us through our options. Highly recommend North Winds for all your heating and cooling needs!
Response from the owner:Thank you, Matt, for your wonderful review! We're glad to hear that Peter, Todd, and Nate provided you with prompt and professional service. Your recommendation means a lot to us!
Amy Poglese
Our technician Rick was great. He was very thorough and explained clearly all information.
Response from the owner:Thank you, Amy, for your kind words! We're glad to hear that Rick provided you with thorough and clear information. Your feedback means a lot to us!


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“From start to finish, the employees they sent out were prompt, kind, and professional. I never felt pressured to buy something unnecessary.”

- Colt B.

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“Lon and Peter installed a replacement furnace for me. They did an amazing job and were very helpful and patient with my questions. It was a great experience!”

- Shannon D.

Gas Fireplace Maintenance in East Lansing, MI 48808

“Rick arrived during the appropriate timeframe. He was very professional and polite. We were having issues with our gas fireplace staying lit. He was able to fix it fairly quickly by performing a maintenance service. He took extra care to keep everything clean by wearing shoe booties and using a tarp during the service. He even took the time to replace the fake embers & add some new ones we had on hand. The fireplace is working great and looks brand new!”

- Kristy S.

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“Cody, is knowledgeable and experienced makes suggestions of immediate action and solutions that will be needed down the road. He is also very helpful”

- Juan M.

Air Conditioner Replacement in Lansing, MI 48911

“Todd and Peter came and replaced the putty and insulation around the wires and copper tubing going into the house from the new air conditioner. It was very hot when it was first installed in the spring and the putty didn't hold well.
They did a great job and were super nice.”

- Linda B.

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