Excellent
North Winds Heating & Cooling Inc
Based on 1815 reviews
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Laurie Koochesfahani
Cody and Mehdie were on time, professional, courteous and helpful. They both inspired confidence, and even though Mehdie was in training, I would never have known it. Cody thoroughly explained the change in plans and the different coverage each provided. All in all, one happy customer.
Response from the owner:Thank you for the fantastic review! We appreciate you taking the time to let us know!
Beth Fields
Professional, knowledgeable, friendly service. Have been using their maintenance service since they installed my new system 6 years ago. I’m very satisfied.
Response from the owner:Thank you for your kind words, Beth! We're glad to hear that you had a positive experience with us. Thank you for choosing North Winds!
Barbara Lewis
Very professional and answered any questions I had. I wouldn’t hesitate to recommend North Winds.
Response from the owner:Thank you, Barbara, Your recommendation means a lot to us and we're glad to hear our team was able to assist you and able to answer all your questions! Please don't hesitate to reach out if you need us!
Renee Lindemann
I chose North Winds from three highly rated companies. All three companies were professional and respectful in their presentation, but Nate's was a step above. The other two companies oversold for my small home's needs.

North Wind's installation crew was respectful and efficient even though my older home presented some challenges.

Although I have not been able to use the air conditioning to its full potential yet, I anticipate it will meet my needs nicely.

While I am giving 5 stars for those reasons there were a couple of issues that were ultimately apologized for and resolved.

There was a scheduling change during a staff vacation that was not relayed to me and caused me to have to juggle another commitment at the last minute.

The electrical contractor North Wind uses drilled through a dryer wire, which required them to cut through my drywall for repairs and caused some additional inconvenience and disorganization in my home as they had to make a couple of followup visits to repair those holes.

All in all I still believe I made the right choice.
Response from the owner:Thank you for your 5-Star review Renee, we appreciate your feedback. We are delighted our team provided you with quality service and met your expectations. We look forward to having the opportunity to serve you in the future.
Richard Manderfield
Lon and his crew were very efficient and very attentive to my questions and concerns. I am very pleased with the whole process and product.
Response from the owner:Thank you for your kind words, Richard we are thrilled to hear Lon and his crew were very attentive. Your feedback means a lot to us!
Jeanne Randels
Kaven came to service our furnace and air conditioner today. He went above and beyond. We're very satisfied.
Response from the owner:Thank you, Jeanne! We're glad to hear that Kavin provided exceptional service and that you're very satisfied.
P Johnson
Great service visit! The technicians are always polite and willing to answer any questions!
Response from the owner:Thank you for your kind words! We're glad to hear you had a great service visit and that our technicians were helpful. Your feedback means a lot to us!
Claire von Buchwald
Personable staff making sure we understood how everything worked and also an excellent clean-up job. Helped us make sure our gas fireplace pilots were again lit as they had to be off during the furnace replacement, We would highly recommend both Todd and Willis and North Winds to our friends and relatives. Overall an excellent experience.
Response from the owner:Thank you, Claire, for your kind words! We're glad to hear that our team, including Todd and Willis, provided a great experience and that everything was taken care of for you. Your recommendation means a lot to us!
Allen Wright
Fabulous experience with all members of the team. Highly recommend this service company to others. We will use them again when our water heater goes south!
Response from the owner:Thank you, Allen! We're grateful for your kind words and support, and we're glad to hear you had a fabulous experience with our team. We look forward to assisting you again when needed!
David Premoe
Response from the owner:Thank you, David, for your 5-star rating; we truly appreciate your support!


Gas Furnace Maintenance in Okemos, MI 48864

“I appreciate the care and thoroughness these individual have taken in their response to me as a client and maintenance service. They are individuals who represent good business practices and client service.”

- D W.

Air Conditioner Replacement in Okemos, MI 48864

“I don’t have the names of all the people that helped me get my conditioner installed, but they were all wonderful.
My air conditioner stopped working during the smoke polluted air time. I am an asthmatic and
it was a big problem. All of the team members at Northwind’s couldn’t have been more helpful. I needed to replace it.
They helped me pick out a new one and installed it just as soon as they could. They take great pride in their
work. I would highly recommend them to anyone .
Sincerely,
BJ”

- BJ G.

Barb and her crew do an EXCELLENT job

“Barb and her crew do an EXCELLENT job providing a GREAT service for the value of your money. Rick, their tech, obviously knows what he is doing and more importantly still enjoys doing it. Definitely the best HVAC company in the area.”

- Brian N.

Super nice and great at explaining everything

North Winds Heating & Cooling saved us from freezing another day! I was really happy with response time, Mike was super nice and great at explaining everything to me and letting me know about future issues I should look out for. I’ll definitely be using them for my HVAC.

- Jenny S.

Always happy to answer all my questions

“Rick at North Winds has been servicing my heating and cooling unit for a number of years. He is always very professional and pleasant to work with, and he’s always happy to answer all my questions and make sure I understand what was done and why. I highly recommend North Winds for reliable, professional service.”

- Susan H.

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