Excellent
North Winds Heating & Cooling Inc
Based on 1940 reviews
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Gary Williams
On time, with booties. Very professional. Explained what he was doing.
Response from the owner:Thank you for the kind review!
Jane Cloutier
Technician was very helpful and careful, and answered sll my questions.
Response from the owner:Thank you, Jane! We're glad to hear that the technician was helpful and attentive to your questions. Your feedback means a lot to us!
Qi Yue
The response speed is very fast, communication is smooth, the charges are reasonable, and it is friendly for owners of rental properties.
Response from the owner:Thank you, Qi! We appreciate your positive feedback on our quick response time and smooth communication. It's great to hear that you found our services reasonable and friendly for rental property owners.
Carolyn
Very professional, on time, very reasonable price
Response from the owner:Thank you, Carolyn! We appreciate your kind words. We look forward to working with you again! Thank you for the review!
Dj Zandstra
Response from the owner:Thank you, Dj, for taking the time to leave a review. Your feedback is appreciated! Have a fantastic weekend!
Kelsey Dowty
Russ was professional, respectful, and took the time to answer all my questions thoroughly. The prices were very reasonable. I felt Russ was transparent about the process.

As a woman, I’ve often felt dismissed and not taken seriously when working with contractors, including experiencing uncomfortable situations where boundaries weren’t always respected. That was not the case here at all, and I really appreciated the professionalism and respect throughout the entire interaction.

That level of professionalism made a big difference. I highly recommend this company.
Response from the owner:Thank you, Kelsey! We appreciate your kind words about Russ and are glad to hear that you felt respected and valued during your interaction. Your recommendation means a lot to us!
Therese Breuninger
Technician Tyler did a great job explaining to me what he checks on a furnace that needs repair.
Response from the owner:Thank you, Therese! We're glad to hear that Tyler provided you with clear explanations about the furnace repairs. We appreciate your feedback!
TL P
Such a great company to work with. Very dependable.
Response from the owner:Thank you, we're glad to hear that you find us dependable. We appreciate your support and look forward to continuing our work together.
Jacob Bond
North Winds (Nate, Peter, Todd) installed new 97% Trane heating and 80k BTU AC systems and Honeywell thermostat. They also improved existing duct work. We’re looking forward to a more comfortable and energy efficient home.
Response from the owner:Thank you, Jacob! We're glad to hear that Nate, Peter, and Todd were able to help you with your new heating and cooling systems. It's great to know you're looking forward to a more comfortable and energy-efficient home.
Jason Bates
3/19 complete HVAC install. Todd, Art and Pete installed new furnace and AC for me. Had Todd and Art on day one and both were extremely friendly and knowledgeable. Todd walked me through everything both on the heating and cooling side, and answered every question I had

Art was super friendly and did a great job on the install along with Todd.

Pete was with Todd and Art on day 2 and got the AC moving quickly and helped me get setup on my new Honeywell tstat app. Very easy to use again Pete answered all my questions.

Great team, great finished product and I’m extremely happy with the results. This is very important because of such a large financial investment. I already referred a coworker of mine who happens to also need a complete HVAC replacement.

3/24/26 update. Inspection of new Furnace and AC passed. The inspector mentioned at least three times how fine of a job Northwinds did. He said that he could tell extreme care with safety in mind was displayed in the workmanship.
Response from the owner:Thank you, Jason, for your wonderful feedback! We're glad to hear that Todd, Art, and Pete provided you with friendly and knowledgeable service during your HVAC installation. It means a lot to us that you’re happy with the results and have already referred a coworker. We appreciate your trust and support!


Gas Furnace Maintenance in Lansing, MI 48917

“I continue to be so thankful for the service and support Northwinds Heating and Cooling provides. They truly treat you like family. Rick the technician that serviced my furnace and water heater this Fall was so nice, answered all my questions. I would totally recommend their maintenance service plans. I currently have the plan that covers my furnace, AC, and water heater. Thank you for giving me peace of mind in all the seasons that my family and I will be comfortable.”

- Katie M.

Gas Furnace Repair in Other 48848

“Cody was courteous, knowledgeable, and provided multiple options for repair.
I have always been happy with the service I receive from Northwinds, both random repairs and an annual support agreement that I have with Northwinds”

- Carol L.

Gas Furnace Repair in Other 48821

“Cody and Eric did a great job with the repair to my furnace. They were professional and thorough. Great job. I would recommend North Winds to anyone for furnace maintenance and repairs. They do great work!”

- Pam W.

Gas Furnace Replacement in Lansing, MI 48910

“Art and Todd make a great team. Friendly and fun guys. Really went the extra miles for us installing our new furnace, water heater, and humidifier…game changer. Seem to love their work. Northwinds rocks.”

- Gib K.

Gas Furnace Installation in East Lansing, MI 48823

“A recent check up of my 20 year old furnace showed a crack in the heat exchanger. Nate was great at showing me my options and then was able to schedule the installation without any delay. Todd and Art showed up at the designated time, were careful when going in and out with equipment, and completed the job in a timely fashion. They were also friendly, answered my questions, and gave me a "tour" of the new furnace before leaving. I was impressed and extremely happy with how easy the whole procedure flowed.”

- Bob B.

Gas Furnace Installation in Okemos, MI 48864

“We had an emergency furnace replacement during a polar vortex! Peter and Todd came out promptly and replaced our furnace on the same day. They were great guys, and it was a great company to work with! I would highly recommend Peter and Todd as well as North Winds for all of your heating and cooling needs!”

- Matt M.

Gas Furnace Maintenance in Holt, MI 48842

“Cody and Mehdie came to my house for annual check up on furnace. They were prompt and very professional. I would absolutely tell friends to contact North Winds for great service”

- Judy C.

Gas Furnace Maintenance in Other 48821

“We had a technician named Tyler come out for inspection of our furnace. He was very thorough and informative of everything he was checking. We were extremely pleased with the service. He was pleasant and friendly, we appreciated him answering all of our questions. We definitely would recommend this company and technician for any of your heating and cooling needs. We will be using them again. If I could give him more than a 5+ rating I would.”

- Pam W.

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