- Jessica P.
“I’m thoroughly impressed with the quality of work and service provided by North Winds. The project involved replacing the air conditioner, furnace, and water heater. Our positive experience began with the initial consultation with Russ. Russ carefully assessed the situation and offered detailed information about the products and services Northwind offers. His communication was excellent—he responded to my questions promptly and clearly.
The installation was handled by Todd and Peter, who spent two and a half days completing the job. Their expertise and professionalism were evident throughout the process. You can tell how experienced they are as they determined what were the best approaches, sometimes involving changing existing duck work and getting additional parts from company. I especially appreciated Todd and Peter’s thoughtful approach to optimizing the connection to the chimney because of the changed furnace exhaust flow compared to the original unit. They chose a better configuration than the original setup. During testing, they were mindful of potential debris left in the pipe that could clog the screened faucet heads—small details like this truly reflect their commitment to work quality and customer care.
It’s clear that the team at North Winds takes great pride in their work and genuinely cares about their customers. I’m happy to write this review as a token of appreciation for Russ, Todd, and Peter. Thank you!”
- Dave D.
“North Winds has been servicing our furnace since it was installed in 2018. Kavin and Tyler were professional and thorough in making sure our furnace is in great shape to keep us warm this winter.”
- Trinette B.
“We have had an amazing experience with North Winds. From start to finish. Russ was very knowledgeable when he came out to explain everything and break down the pricing. He was honest and kept his word every step of the way. Lon was our installer and he blew it out of the park. Lon went the extra mile to make sure that our thermostat worked properly and we would be able to control our humidifier from it as well. After he left I had some concerns and he came right back to check everything back out and there was nothing for me to worry about. Lon reassured me the whole time by answering all my questions and helping me understand everything that was going on. I am so glad we went with North Winds (we got multiple other quotes before making our final decision. No one compared to North Winds when it came customer service). Thanks guys!”
- Megan B.
“Thank you, Allen, for performing our seasonal maintenance today. I appreciate you answering all my questions and addressing my concerns. Thank you, also for cleaning up your workspace and being very professional. See you on 6 months!”
- Virginia Y.
“Kevin was professional, friendly and well informed. He completed his work efficiently and took time explaining the results clearly. This is a great service that gives me peace of mind.”
- Beth F.
“Chase was great! Quick, efficient, and thorough. He was sure to explain usage and maintenance for both the furnace humidifier filters.
In short, always excellent service!”
- Tom I.
“NorthWinds has been doing my HVAC work for many years. I am always impressed by their friendly and knowledgeable technicians who willingly share useful information about my systems and discuss any questions I may have. Highly recommended.”
- Lisa J.
“Kavin and Tyler were very professional, polite, and helpfu!”
- Rosemary C.
“Art, Peter, Chase and Troy did a two furnace/2 AC install in a day and a half. First 1/2 they removed the old equipment and on the full second day they did the total install. Quality, cleanliness and professionalism!
Thanks guys.”
- David L.