Excellent
North Winds Heating & Cooling Inc
Based on 1940 reviews
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Gary Williams
On time, with booties. Very professional. Explained what he was doing.
Response from the owner:Thank you for the kind review!
Jane Cloutier
Technician was very helpful and careful, and answered sll my questions.
Response from the owner:Thank you, Jane! We're glad to hear that the technician was helpful and attentive to your questions. Your feedback means a lot to us!
Qi Yue
The response speed is very fast, communication is smooth, the charges are reasonable, and it is friendly for owners of rental properties.
Response from the owner:Thank you, Qi! We appreciate your positive feedback on our quick response time and smooth communication. It's great to hear that you found our services reasonable and friendly for rental property owners.
Carolyn
Very professional, on time, very reasonable price
Response from the owner:Thank you, Carolyn! We appreciate your kind words. We look forward to working with you again! Thank you for the review!
Dj Zandstra
Response from the owner:Thank you, Dj, for taking the time to leave a review. Your feedback is appreciated! Have a fantastic weekend!
Kelsey Dowty
Russ was professional, respectful, and took the time to answer all my questions thoroughly. The prices were very reasonable. I felt Russ was transparent about the process.

As a woman, I’ve often felt dismissed and not taken seriously when working with contractors, including experiencing uncomfortable situations where boundaries weren’t always respected. That was not the case here at all, and I really appreciated the professionalism and respect throughout the entire interaction.

That level of professionalism made a big difference. I highly recommend this company.
Response from the owner:Thank you, Kelsey! We appreciate your kind words about Russ and are glad to hear that you felt respected and valued during your interaction. Your recommendation means a lot to us!
Therese Breuninger
Technician Tyler did a great job explaining to me what he checks on a furnace that needs repair.
Response from the owner:Thank you, Therese! We're glad to hear that Tyler provided you with clear explanations about the furnace repairs. We appreciate your feedback!
TL P
Such a great company to work with. Very dependable.
Response from the owner:Thank you, we're glad to hear that you find us dependable. We appreciate your support and look forward to continuing our work together.
Jacob Bond
North Winds (Nate, Peter, Todd) installed new 97% Trane heating and 80k BTU AC systems and Honeywell thermostat. They also improved existing duct work. We’re looking forward to a more comfortable and energy efficient home.
Response from the owner:Thank you, Jacob! We're glad to hear that Nate, Peter, and Todd were able to help you with your new heating and cooling systems. It's great to know you're looking forward to a more comfortable and energy-efficient home.
Jason Bates
3/19 complete HVAC install. Todd, Art and Pete installed new furnace and AC for me. Had Todd and Art on day one and both were extremely friendly and knowledgeable. Todd walked me through everything both on the heating and cooling side, and answered every question I had

Art was super friendly and did a great job on the install along with Todd.

Pete was with Todd and Art on day 2 and got the AC moving quickly and helped me get setup on my new Honeywell tstat app. Very easy to use again Pete answered all my questions.

Great team, great finished product and I’m extremely happy with the results. This is very important because of such a large financial investment. I already referred a coworker of mine who happens to also need a complete HVAC replacement.

3/24/26 update. Inspection of new Furnace and AC passed. The inspector mentioned at least three times how fine of a job Northwinds did. He said that he could tell extreme care with safety in mind was displayed in the workmanship.
Response from the owner:Thank you, Jason, for your wonderful feedback! We're glad to hear that Todd, Art, and Pete provided you with friendly and knowledgeable service during your HVAC installation. It means a lot to us that you’re happy with the results and have already referred a coworker. We appreciate your trust and support!


Gas Furnace Installation in Okemos, MI 48864

“Lon and Pete did an excellent job installing my new Trane HVAC system. They were friendly, professional, very thorough, and explained everything to me as they went along with their work. I had an appointment and was completely comfortable leaving them to continue while I was gone. The quality of service from Northwinds is one of the reasons I’m a long-time customer, and their technicians really go the extra mile. Strongest recommendation!”

- Phil M.

Water Heater Replacement in Okemos, MI 48864

“All service, checking out the old heater and installing the new, was professional and friendly and reasonably priced. Peter and Todd installed the new heater very quickly and were thorough about checking that everything was satisfactory.”

- Joyce L.

Gas Furnace Replacement in Holt, MI 48842

“We were very, very pleased with our experience from beginning to the end! Give them a try; you won't be disappointed!!
To all phone contacts, and Rick, Nate, Willis, Art, and Tyler – thank you for your respect for us, your kindness and careful work we send each of you Five Gold Stars 🤗”

- Liz E.

Gas Furnace Replacement in Mason, MI 48854

“I recently purchased and had a Trane furnace installed by North Winds Heating and Cooling, and the entire experience was excellent from start to finish.

I originally called them for a second opinion after another heating and cooling company diagnosed my furnace, and I am very glad I did. Nate, the salesman who came out initially, was friendly, knowledgeable, and came across as genuinely honest, taking the time to explain everything clearly without any pressure.

On installation day, Lon and Will did an outstanding job. They were polite, professional, worked faster than promised, and left the workspace cleaner than they found it. The pricing from North Winds was very competitive compared to other quotes I received, and the quality of work exceeded my expectations.

Based on this experience, I will absolutely use North Winds Heating and Cooling in the future.”

- Steve W.

Maintenance Agreement in Owosso, MI 48867

“Rick is always very professional. He thoroughly explains everything so you understand what needs to be done. Very honest and upfront about things. I’m very happy with Northwinds and glad I switched to them.”

- Claire C.

Gas Furnace Repair in Grande Ledge, MI 48837

“Cody has provided service to us a few times and is always professional, knowledgeable, thorough, offers detailed and relatable explanations and suggestions, and patiently answers questions. Based on this and every other experience I would highly recommend North Winds and Cody without hesitation.”

- Brian B.

Gas Furnace Replacement in East Lansing, MI 48823

“Lon and Pete did outstanding installation of our furnace. They were polite, efficient and delivered quality service.

Ask for Nate if you need a quote on a new furnace! Staff were also exceptional in scheduling and relaying concerns.”

- Joanne G.

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