Excellent
North Winds Heating & Cooling Inc
Based on 1940 reviews
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Gary Williams
On time, with booties. Very professional. Explained what he was doing.
Response from the owner:Thank you for the kind review!
Jane Cloutier
Technician was very helpful and careful, and answered sll my questions.
Response from the owner:Thank you, Jane! We're glad to hear that the technician was helpful and attentive to your questions. Your feedback means a lot to us!
Qi Yue
The response speed is very fast, communication is smooth, the charges are reasonable, and it is friendly for owners of rental properties.
Response from the owner:Thank you, Qi! We appreciate your positive feedback on our quick response time and smooth communication. It's great to hear that you found our services reasonable and friendly for rental property owners.
Carolyn
Very professional, on time, very reasonable price
Response from the owner:Thank you, Carolyn! We appreciate your kind words. We look forward to working with you again! Thank you for the review!
Dj Zandstra
Response from the owner:Thank you, Dj, for taking the time to leave a review. Your feedback is appreciated! Have a fantastic weekend!
Kelsey Dowty
Russ was professional, respectful, and took the time to answer all my questions thoroughly. The prices were very reasonable. I felt Russ was transparent about the process.

As a woman, I’ve often felt dismissed and not taken seriously when working with contractors, including experiencing uncomfortable situations where boundaries weren’t always respected. That was not the case here at all, and I really appreciated the professionalism and respect throughout the entire interaction.

That level of professionalism made a big difference. I highly recommend this company.
Response from the owner:Thank you, Kelsey! We appreciate your kind words about Russ and are glad to hear that you felt respected and valued during your interaction. Your recommendation means a lot to us!
Therese Breuninger
Technician Tyler did a great job explaining to me what he checks on a furnace that needs repair.
Response from the owner:Thank you, Therese! We're glad to hear that Tyler provided you with clear explanations about the furnace repairs. We appreciate your feedback!
TL P
Such a great company to work with. Very dependable.
Response from the owner:Thank you, we're glad to hear that you find us dependable. We appreciate your support and look forward to continuing our work together.
Jacob Bond
North Winds (Nate, Peter, Todd) installed new 97% Trane heating and 80k BTU AC systems and Honeywell thermostat. They also improved existing duct work. We’re looking forward to a more comfortable and energy efficient home.
Response from the owner:Thank you, Jacob! We're glad to hear that Nate, Peter, and Todd were able to help you with your new heating and cooling systems. It's great to know you're looking forward to a more comfortable and energy-efficient home.
Jason Bates
3/19 complete HVAC install. Todd, Art and Pete installed new furnace and AC for me. Had Todd and Art on day one and both were extremely friendly and knowledgeable. Todd walked me through everything both on the heating and cooling side, and answered every question I had

Art was super friendly and did a great job on the install along with Todd.

Pete was with Todd and Art on day 2 and got the AC moving quickly and helped me get setup on my new Honeywell tstat app. Very easy to use again Pete answered all my questions.

Great team, great finished product and I’m extremely happy with the results. This is very important because of such a large financial investment. I already referred a coworker of mine who happens to also need a complete HVAC replacement.

3/24/26 update. Inspection of new Furnace and AC passed. The inspector mentioned at least three times how fine of a job Northwinds did. He said that he could tell extreme care with safety in mind was displayed in the workmanship.
Response from the owner:Thank you, Jason, for your wonderful feedback! We're glad to hear that Todd, Art, and Pete provided you with friendly and knowledgeable service during your HVAC installation. It means a lot to us that you’re happy with the results and have already referred a coworker. We appreciate your trust and support!


Gas Furnace Repair in Williamston, MI 48895-9566

“Cody was unbelievable! He found a gas leak in our furnace that we would have had no way of knowing. He, not only repaired things that were wrong, but also performed maintenance. He did a thorough job. He was nice and very professional.
He explained things in a way that was easy to understand. Northwinds- give that young man a raise! 😃”

- Terri C.

Gas Furnace Repair in Other 48848

“Alan did a great job! This was such a great experience with your company. You were recommended by our daughter who has used your company in the past. I can’t say enough about Alan’s work. Professional and explained everything. Answered all our questions. Alan was so good that it was a great experience for us. Thanks again Alan!”

- Mike S.

Gas Furnace Installation in Mason, MI 48854

“Art/Lon/Todd and Alan

We had a great experience with this company from start to finish. From the initial consultation to the final furnace installation, everything was handled professionally and efficiently. The team arrived on time, explained the process clearly, and answered all of our questions without rushing us.

The installers were knowledgeable, courteous, and left the work area clean when they were done—something we really appreciated. The new furnace works perfectly, and we can already tell a difference in comfort and efficiency.

It’s refreshing to work with a company that’s honest, reliable, and takes pride in their work. I would absolutely recommend them to anyone looking for furnace installation or HVAC services.”

- Parrick M.

Gas Furnace Repair in Holt, MI 48842

“Amazing service all around. Called at 6:50am got with us by 7:30am and had a technician out by 1pm. Went above and beyond to find the right solution to fixing my issue. Tyler J was the technician explained what was going on and kept me in on every step, total professional.”

- Eric B.

Gas Furnace Repair in Lansing, MI 48911

“Called after hrs & Kevin was out within the hour at 2am in frigid weather. Checked system, all heat vents. Kevin was professional & knowlegeable & informative. I am so happy I chose Northwinds as my HVAC company. I will let friends and family know how pleased I am.”

- Beverly H.

HVAC New Construction Installation in Lansing, MI 48912

“Todd and Chase were professional, friendly, and answered all my questions. Even the dumb ones. They explained how the controls worked and how and when to change the filter. I’m very happy and satisfied with their service.”

- Sarah T.

Gas Furnace Maintenance in Okemos, MI 48864

“Eric was professional and thorough on the maintenance check. Took pictures of the various ridings and what might need to be replaced soon. Highly satisfied.”

- Micah C.

Gas Furnace Maintenance in Other 48808

“Purchased new HVAC a few years back. Signed up for the service program to keep everything running smooth. Rick paid a visit as part of the agreement to make sure we were good to go for the winter months. Rick did a fantastic job not only with the thorough testing, but was kind enough to explain the step taken and recommendations in terms I could understand. He fielded all my questions with patience(which was a lot).

Thank you Rick, both me and my spouse appreciate you making this a stress free service/maintenance call. See you in the Spring for the AC call…”

- Mark C.

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